Justin Nicholas Nocum
Las Pinas City
Summary
Results-oriented sales professional with experience in managing client accounts, generating new business, and delivering tailored solutions to meet customer needs. Skilled in consultative selling, CRM strategy, and building strong client relationships that drive long-term growth. Adept at collaborating with cross-functional teams to align business objectives with customer success, while consistently exceeding sales targets. Eager to bring a customer-centric mindset and enterprise sales potential to contribute to SAP's mission of helping businesses run better.
Overview
4
4
years of professional experience
Work History
Inside Sales Client Manager
NTT Data Inc.
08.2023 - Current
- Managed a portfolio of 150+ global accounts while driving pipeline growth and closing new business opportunities.
- Built and maintained strong client relationships through consultative selling, resulting in a 20% increase in client retention within the first year.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Collaborated with marketing and operations teams to streamline sales processes, improving lead conversion by 15%.
- Resolved client issues promptly, driving a 90%+ customer satisfaction rate and ensuring long-term client engagement.
Intern
Cocogen Insurance
03.2022 - 12.2022
- Supported sales and underwriting teams in processing client requirements, reducing turnaround times by 10% .
- Assisted in client servicing and policy management, improving accuracy and efficiency of operations.
- Applied academic knowledge to real-world business scenarios, strengthening understanding of financial and customer service workflows.
Education
Bachelor of Science - Management of Financial Institutions
De La Salle University
12-2022
Senior High School - Accountancy, Business Management (ABM) Strand
De La Salle University
04-2018
Junior High School -
Elizabeth Seton School
03-2016
Skills
- Consultative & Solution Selling – skilled at understanding client needs and tailoring solutions to drive business outcomes
- Customer Success & Account Management – proven ability to build and maintain long-term client relationships
- Pipeline Development & Sales Forecasting – experienced in managing sales pipelines and revenue targets
- CRM Tools – proficient in Salesforce, and other CRM platforms to track opportunities and customer engagement
- Business Development – adept at identifying new opportunities and expanding accounts
- Cross-Functional Collaboration – effective at working with marketing, operations, and product teams to deliver customer value
- Strong Communication – clear and persuasive communicator across diverse stakeholders and cultural backgrounds
- Negotiation & Closing – ability to manage the full sales cycle, from prospecting to deal closure
Languages
English
Filipino
Timeline
Inside Sales Client Manager
NTT Data Inc.
08.2023 - Current
Intern
Cocogen Insurance
03.2022 - 12.2022
Senior High School - Accountancy, Business Management (ABM) Strand
De La Salle University
Junior High School -
Elizabeth Seton School
Bachelor of Science - Management of Financial Institutions
De La Salle University
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