Justin Moya Samson
Scaled Sales Associate
Antipolo City
Summary
Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
11
11
years of professional experience
2027
2027
years of post-secondary education
Work History
Scales Sales Associate
Atlassian
10.2019 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Customer Service Representative
Tata Consultancy Services
09.2018 - 09.2019
- Assist Australian customers with their enquiries regarding their electricity and gas connections
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
Task Us Ph
02.2017 - 04.2018
- Answer calls and provide the required information by resolving queries
- Coordinate with the clients; know their concerns while avoiding any interruption in conversation
- Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines ensuring premium level of client satisfaction in one phone call
Cabin Crew
Philippines Air Asia
03.2016 - 10.2016
- Maintain safe conditions in the airplane cabin
- Teach and demonstrate safety procedures to passengers
- Assist passengers during boarding, deplaning and emergency situations
- Offer for sale food and beverages, souvenir items and other sundry items
Cabin Crew
Cebu Pacific
02.2015 - 10.2015
- Maintain safe conditions in the airplane cabin
- Teach and demonstrate safety procedures to passengers
- Assist passengers during boarding, deplaning and emergency situations
- Offer for sale food and beverages, souvenir items and other sundry items
- Provide items of comfort and entertainment such as pillows and blanket, magazines and newspaper
On–The-Job Training Program
Pier One Holdings (Chic Boy Restaurant)
04.2014 - 07.2014
- Exposed to restaurant procedures and best practices
- Assisted in processing prospective franchisees
Education
B.S. - Business Administration major in Mktg. Management
Our Lady of Fatima University
B.S. - Nursing
University of Sto.Tomas
01.2008 - 01.2009
High School - undefined
Marist School
01.1997 - 03.2008
Skills
- Proficient in Customer Relations
- Thorough Detail Orientation
- Analytical Thinker
- Adaptable Work Style
Vision
20/20
Personality Traits
- Exudes a warm and pleasing personality
- Born organizer and team captain
- Willing to learn and accepts constructive criticism
- Thrives in building and maintaining client relations
Personal Information
- License: Licensed Cabin Crew (mandated by CAAP)
- Height: 5'8.5"
- Weight: 75kg
- Date of Birth: 12/13/91
Timeline
Scales Sales Associate
Atlassian
10.2019 - Current
Customer Service Representative
Tata Consultancy Services
09.2018 - 09.2019
Customer Service Representative
Task Us Ph
02.2017 - 04.2018
Cabin Crew
Philippines Air Asia
03.2016 - 10.2016
Cabin Crew
Cebu Pacific
02.2015 - 10.2015
On–The-Job Training Program
Pier One Holdings (Chic Boy Restaurant)
04.2014 - 07.2014
B.S. - Nursing
University of Sto.Tomas
01.2008 - 01.2009
High School - undefined
Marist School
01.1997 - 03.2008
B.S. - Business Administration major in Mktg. Management
Our Lady of Fatima University
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