Junrex Hamac
Isis, Polanco, Zamboanga del Norte,Region 9
Summary
Results-driven professional with extensive experience in project management, consistently delivering high-quality outcomes through effective leadership and team motivation. Skilled in client engagement to accurately assess requirements and ensure exceptional service delivery. Proven ability to drive projects to successful completion while fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Sales Support Technician
Octagon
Pasay City
02.2026 - Current
- Provided technical assistance on laptops and system units, guiding customers towards suitable products based on their needs and budget.
- Diagnosed basic hardware and software issues, and recommended effective troubleshooting solutions.
- Explained technical specifications in a clear, customer-friendly manner to support purchasing decisions.
- Delivered post-sales support, ensuring customer satisfaction, and repeat business.
- Applied sales techniques such as upselling, objection handling, and closing, to meet sales targets.
- Assisted in product configuration and ensured accuracy in customer orders.
- Handled customer concerns and resolved issues efficiently, maintaining strong relationships.
Student Assistant
San Sebastian College-Recoletos de Cavite
Cavite city
07.2022 - 03.2023
- Assist in managing schedules and deadlines for multiple tasks effectively.
- Handle sensitive information such as documents and personal client data with professionalism.
- Adapt to changing tasks and responsibilities as required.
- Support various duties concurrently, including answering phones and organising documents.
- Prioritise tasks while balancing work commitments with academic responsibilities.
Education
Bachelor of Science - Information Technology
San Sebastian College-Recoletos de Cavite
Cavite City, Cavite01-2022
Skills
- Technical Troubleshooting (Hardware & Software)
- Product Knowledge (Laptops & System Units)
- Technical Support & Diagnostics
- Customer Relationship Management (CRM)
- Sales Techniques (Upselling, Cross-selling, Closing)
- Communication Skills (Technical to Non-Technical)
- Problem Solving
- Negotiation & Objection Handling
- Attention to Detail (Product Configuration & Orders)
- Time Management & Multitasking
- Team Collaboration
Hobbies and Interests
- Basketball & Volleyball
- Running & Hiking
- Fitness & Workouts
Timeline
Sales Support Technician
Octagon
02.2026 - Current
Student Assistant
San Sebastian College-Recoletos de Cavite
07.2022 - 03.2023
Bachelor of Science - Information Technology
San Sebastian College-Recoletos de Cavite