Music and Planting
JUNLEE D. NEGAD
Tanauan
Summary
To pursue growth of my career in a competitive and challenging work environment which will enable me to learn, grow and substantially build on my knowledge acquired during the course of my study and work experience and at the same time give me an opportunity to contribute to the growth of organization where I work.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
7
7
years of professional experience
Work History
Management Trainee
Metro Retail Store Group Incorporated
Cebu City
05.2016 - 12.2016
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Analyzed customer feedback to identify areas for improvement.
- Gained knowledge of company policies, protocols and processes.
- Conceptualized innovative sales solutions to increase company revenue.
- Described product to customers and accurately explained details and care of merchandise.
Store Manager
Metro Retail Store Group Inc
Tacloban Leyte
01.2017 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Science - Accounting Technology
University of San Carlos
Skills
Basic ComputerAdvance Working Knowledge ofMS-OfficeWorking Knowledge of InternetLanguage’s knownEnglishFilipinoWaray-WarayCebuano
Financial Management
Negotiation
Business administration
Financial administration
Employee training
Strategic planning
Budgeting
Customer Relations
Resource Allocation
Staff Management
Business Development
Business projections
Operations oversight
Operations support
Staffing requirements
Process improvements
Business planning
Interests
Timeline
Store Manager
Metro Retail Store Group Inc
01.2017 - Current
Management Trainee
Metro Retail Store Group Incorporated
05.2016 - 12.2016
Bachelor of Science - Accounting Technology
University of San Carlos