JUNIE PADILLA
Manager II - Store Operations
Carmen,DAV
Summary
Communications and relationship management professional with strong background in retail operations. Skilled in establishing strong channels of communication between departments. Offering 10 years of experience that involves Warehousing, Selling and Customer Service.
Overview
13
13
years of professional experience
Work History
Manager II - Store Operations
Prince Hypermart Siargao
04.2022 - Current
- Plans and executes business initiatives, and ensures sales and profitability.
- Merchandise management.
- Manages activities and performance of subordinates.
- Implements proper inventory management.
- Creates productivity reports, and manages store resources.
- Drive store sales targets by creating innovative programs.
- Coaches supervisors monthly by providing GOAL, REALITY, and OPPORTUNITY in coaching sessions.
- Implements loss prevention strategies, reducing shrinkage and improving profitability.
- Oversees customer service procedures, addressing complaints and queries to enhance satisfaction levels.
- Develops marketing strategies in collaboration with the marketing team to boost sales.
- Manages budgets and financial planning, achieving cost savings without compromising on quality.
Store Manager Mini Depato Corp.
SM Retail Inc.
03.2020 - 04.2022
- Prepared sales report, store analysis and store schedule.
- Inspired, motivated, coached and supported employees to increase sales.
- Analyzed sales figures and gave recommendation, Monitored and reported which particular category are highly saleable and non saleable.
- Responsible in monitoring the Promotion and ensure implementation.
- Involved and worked closely with all department (HR, Merchandisers and Warehouse) and aligned all ideas.
- Handled Customer complaint and others admin concern.
Retail Store Manager
Ilahui Philippines, Inc.
02.2017 - 02.2020
- Directly reported to General Store Operations Manager.
- Disseminated tasks and orders to stores team leaders.
- Trained and evaluated trainees.
- Worked on store display to maximize the opportunity in selling.
- Analyzed financial statement to enhance profit making opportunities.
- Led a team of sales associates to achieve store sales goals through effective training and mentorship.
- Implemented inventory management processes, resulting in improved stock accuracy and reduced shrinkage.
- Developed promotional strategies increasing customer engagement, enhancing brand loyalty and sales performance.
- Utilized sales data analytics to optimize product placements, boosting overall store performance and efficiency.
Branch Head
Abenson Ventures Inc
03.2016 - 05.2017
- Responsible for maintaining the overall image of the store.
- Completed store operational requirements by scheduling and assigning employees; followed up on work results.
- Formulated selling activities; determines additional needed sales promotion and studied trends in the locality.
- Identified current and future customer requirements by establishing rapport with potential customers.
- Ensured correct inventory from for sale items to fixed assets.
- Monthly visit to tied up subdivisions and condominiums for customer retention.
Receiving and Dispatching Unit Assistant Supervalue Inc.
SM Supermarket
07.2013 - 01.2016
- Assisted the department supervisor in overseeing the receiving, dispatching, and warehousing processes.
- Processed Goods Receipt Slip for different vendors.
- Responsible in training new personnel in the department.
Education
Master of Arts - Educational Management
Davao Del Norte State College
Panabo City, Davao del NorteBachelor - Elementary Education
Caraga Institute of Technology
Kitcharao, Agusan del NorteSecondary - undefined
Kitcharao National High School
Kitcharao, Agusan del NorteElementary - undefined
H.V. Dagani Elementary School
Kitcharao, Agusan del NorteSkills
Procedure development
Multi-unit operations management
Systems implementation
Customer Service
Timeline
Manager II - Store Operations
Prince Hypermart Siargao
04.2022 - Current
Store Manager Mini Depato Corp.
SM Retail Inc.
03.2020 - 04.2022
Retail Store Manager
Ilahui Philippines, Inc.
02.2017 - 02.2020
Branch Head
Abenson Ventures Inc
03.2016 - 05.2017
Receiving and Dispatching Unit Assistant Supervalue Inc.
SM Supermarket
07.2013 - 01.2016
Elementary - undefined
H.V. Dagani Elementary School
Secondary - undefined
Kitcharao National High School
Bachelor - Elementary Education
Caraga Institute of Technology
Master of Arts - Educational Management
Davao Del Norte State College