Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
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Junesent D. Mendoza

Junesent D. Mendoza

Calumpit

Summary

Results-driven professional with experience in data management, analysis, and client support. Skilled in problem-solving, process optimization, and data visualization, with a strong ability to improve efficiency and decision-making. Seeking an opportunity to apply my expertise in a dynamic, growth-oriented environment.

Overview

4
4
years of professional experience

Work History

Senior Data Analyst

Concentrix
Makati
07.2024 - Current
  • Analyzed industry trends, competitive data presentation, and internal performance metrics to identify growth opportunities.
  • Utilized SQL to extract, analyze, and manage data for business insights.
  • Providing statistical analysis on key trends, helping stakeholders and clients make informed business decisions.
  • Led data-driven analytical projects, ensuring accuracy in forecasting and reporting.
  • Managed client relationships by aligning business needs with data driven strategic solutions

Data Analyst (Knowledge Management)

Arcadis Consulting Middle East Limited
06.2023 - 07.2024
  • Optimize database and knowledge site for efficient retrieval and usability
  • Utilize PowerBI and other analytics tools to produce insightful data reports
  • Ensure content accuracy and adherence to quality standards through regular review and updates
  • Enforce quality control measures to maintain information accuracy and consistency in SharePoint
  • Enhance data searchability and categorization through metadata and tagging systems
  • Collaborate with stakeholders to integrate new information into the database and ensure data sharing
  • Provide user support, troubleshoot issues, and optimize resource utilization
  • Develop documentation and training materials for effective database navigation
  • Implement data security protocols and adhere to regulatory requirements
  • Stay updated on emerging technologies and industry trends in database management

Data Associate

Arcadis Consulting Middle East Limited
Makati
06.2022 - 06.2023
  • CRM account administration - creation of new accounts, handle changes, updates, migrations, merges, etc
  • Opportunity administration - creation, approvals, changes, etc
  • Running reports using our CRM tool e.g
  • Oracle Sales Cloud
  • Perform data entry related tasks including sorting, proofing, updating, compiling, and storing proposal related information or sales and business development in Sales Support Database system application
  • Responsible for weekly, monthly, and quarterly reporting
  • Perform administrative duties as required
  • Assist with data capture and maintenance for the Sales Support Database including researching corporate information such as project profiles, CVs and other standard materials for proposals and improvements for the database

Client Success Analyst

Dashboard Analytics Technologies and Software Systems Inc
07.2021 - 03.2022
  • Handling front line customer and clients inquiries and will leverage creative, problem solving techniques to diagnose
  • Chat and email Support
  • Onboarding Clients
  • Part time

Education

Bachelor of Science - Mathematics Major in Applied Statistics

Bulacan State University
01.2022

Senior Highschool -

STI College Malolos
01.2018

Skills

  • Proficiency in statistics
  • Statistical packages
  • Excel
  • Power BI
  • Oracle Sales Cloud
  • Excellent oral communication
  • Excellent written communication
  • Proficient in MS software
  • Strong adaptability
  • Flexibility
  • Good analytical skills
  • Problem-solving skills
  • Strong leadership
  • Management skills
  • Strong mathematical skills
  • Teamwork
  • Organizational skills
  • Ability to handle confidential information
  • Ability to take initiative
  • Data Visualization
  • Data Entry
  • Ability to work independently
  • Ability to work with a team
  • Excellent attention to detail
  • Accuracy of work

Awards

  • With Honors, 05/01/18
  • Dean's Lister for S.Y 2019-2020, 05/01/20
  • Dean's Lister for S.Y 2020-2021, 05/01/21
  • Top Performer, 12/01/21, 94.63%
  • Top Performer, 01/01/22, 97.76%

References

  • Jenny Dela Cruz, Commercial Enablement Function Manager, jenny.delacruz@arcadis.com
  • Noel Mostoles, Data Team Leader, noel.mostoles@arcadis.com
  • Raul Crisostomo, Data Project Lead, raul.crisostomo@arcadis.com

Timeline

Senior Data Analyst

Concentrix
07.2024 - Current

Data Analyst (Knowledge Management)

Arcadis Consulting Middle East Limited
06.2023 - 07.2024

Data Associate

Arcadis Consulting Middle East Limited
06.2022 - 06.2023

Client Success Analyst

Dashboard Analytics Technologies and Software Systems Inc
07.2021 - 03.2022

Bachelor of Science - Mathematics Major in Applied Statistics

Bulacan State University

Senior Highschool -

STI College Malolos

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Junesent D. Mendoza