Jumalyn Santos

Tacloban Leyte City

Summary

Developed strong interpersonal and customer service skills in fast-paced, customer-centric environment. Demonstrated ability to handle multiple tasks efficiently while maintaining high standards of quality and service. Seeking to transition these skills into new field, aiming to contribute positively and grow professionally.

Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.

Qualified Desired Position with hands-on experience in customer service and food preparation. Successfully contributed to team efforts by maintaining high standards of cleanliness and efficiency. Demonstrated skills in handling customer inquiries and ensuring positive dining experience.

Overview

Certification

Work History

Service Crew/cashier

Robinson Mnila

Assisted in setting up and closing down the restaurant at the beginning and end of shifts.
Assisted customers with menu selections and answered questions about food items.
Prepared and promptly served food and beverages to customers.
Handled cash and processed transactions accurately at the register.

Shift Leader

Convenience Store

Assisted in setting up and closing down the restaurant at the beginning and end of shifts.
Assisted customers with menu selections and answered questions about food items.
Prepared and promptly served food and beverages to customers.
Handled cash and processed transactions accurately at the register.

Education

High School Graduate

Tala High School

Quezon City

03.2003

Certification

Certification of completion,

Operational effectiveness&customer Engagement Skills Workshop of

Ministop Direct....

Timeline