JULY ORCENA
SAN JUAN,REGION 1
Summary
Motivated professional with diverse experience across customer-facing roles. Demonstrates strong organisational skills and a commitment to excellence in service delivery. Eager to contribute positively to team goals through proactive problem-solving and effective communication.
Overview
2
2
Languages
9
9
years of professional experience
Work History
ADMIN AIDE IV -DRIVER
DEPARTMENT OF MIGRANT WORKERS RO I
SAN FERNANDO CITY, PHILIPPINES
01.2022 - Current
ADMIN AIDE - UTILITY WORKER
DEPARTMENT OF MIGRANT WORKERS RO I
SAN FERNANDO CITY, PHILIPPINES
08.2019 - 12.2021
SALESMAN
L33D MERCHANDISE
SAN JUAN,LA UNION, PHILIPPINES
08.2018 - 12.2019
- Handled customer objections with professionalism, consolidating consumer trust.
- Communicated with customers to determine needs, provide recommendations and upsell services.
- Developed and managed relationships with existing and prospective clients.
- Coordinated sales efforts with marketing teams to increase profits.
Utility Cleaner
MCKLEENE PREMIUM AND SERVICES
SAN FERNANDO CITY, PHILIPPINES
01.2018 - 07.2018
- Swept, vacuumed, polished and mopped hard floors within establishment.
- Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
- Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
- Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
Education
SECONDARY EDUCATION
Raymundo T. Tongson National High School
Himamaylan Cty, Negros Occidental01-1997
ELEMENTARY SCHOOL
CONG.ELISIO P.LIMSIACO SR.MEMORIAL SCHOOL
HIMAMAYLAN CITY01-1993
Skills
- Team collaboration
- Communication skills
- Time management
- Cleaning protocols
- Customer service
Languages
English
Proficient
C2
HILIGAYNON
Proficient
C2
CERTICATIONS AND TRAINING
- NATIONAL CERTIFICATE IN DRIVING (TESDA NC II) - 2024
- BASIC CUSTOMER SERVICE SKILLS TRAINING (BCSST) - 2025
Timeline
ADMIN AIDE IV -DRIVER
DEPARTMENT OF MIGRANT WORKERS RO I
01.2022 - Current
ADMIN AIDE - UTILITY WORKER
DEPARTMENT OF MIGRANT WORKERS RO I
08.2019 - 12.2021
SALESMAN
L33D MERCHANDISE
08.2018 - 12.2019
Utility Cleaner
MCKLEENE PREMIUM AND SERVICES
01.2018 - 07.2018
SECONDARY EDUCATION
Raymundo T. Tongson National High School
ELEMENTARY SCHOOL
CONG.ELISIO P.LIMSIACO SR.MEMORIAL SCHOOL