Julsen John Olaso
Olongapo City
Summary
A very dedicated employee with integrity and care for the company. Productive employee with proven track record of successful project management and producing quality outcomes through leadership, professionalism and team motivation. Works with clients to determine requirements and provide excellent service. Practical individual with proven success maximising compliance for successful project outcomes. Offers hands-on experience and technical expertise.
Overview
10
10
years of professional experience
Work History
Outbound Sales Representative
TaskUs
07.2023 - 04.2024
- Negotiated favorable contract terms with prospective customers, securing long-term partnerships that contributed significantly to overall business growth
- Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner
- Called possible restaurant partner and gave them the best features and how DoorDash will help them with their business
Call Center Representative (AT&T Billing & Sales)
VXI Global Holdings Inc.
08.2022 - 07.2023
- Did basic troubleshooting
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills
- Contributed to team sales goals by identifying opportunities for upselling additional products or services during calls
- Addressed customers problems about their products and services
- Assisted customers for their payment and billing
- Contributed to process improvements within the team by suggesting innovative solutions that led to enhanced workflows and better results
Safety Manager
JDOCS Construction Services
07.2020 - 07.2022
- Completed annual health and safety audits
- Completed site inspections
- Planned preventative measures to limit damage to utility infrastructure
General Manager
Le Quvoh Beachfront Resort
04.2017 - 07.2020
- Empowered staff members to contribute to continuous improvement, quality and growth of company
- Implemented effective customer service procedures to encourage positive feedback
- Grew business by creatively driving sales and maintaining cost controls
Admin Staff
JTO Construction Corp.
02.2014 - 04.2017
- Troubleshot problems and diagnosed system faults
- Achieved service time and quality targets
- Maintained clean, safe working environments to eliminate accident risks
Education
Culinary -
BlueSpoon Culinaire
Olongapo City01.2018
BS Architecture -
Mapua University
Manila City01.2018
Elementary - High School -
St. Joseph College Inc.
Olongapo City01.2014
KI-KII -
KCDC Montessori
Olongapo City01.2014
Skills
- Multi-tasking abilities
- Computer literate
- Team leadership
- Business strategy
- Customer-facing leadership
- Team motivation
- Analytic skills
- Troubleshooting
Languages
Tagalog
English
Timeline
Outbound Sales Representative
TaskUs
07.2023 - 04.2024
Call Center Representative (AT&T Billing & Sales)
VXI Global Holdings Inc.
08.2022 - 07.2023
Safety Manager
JDOCS Construction Services
07.2020 - 07.2022
General Manager
Le Quvoh Beachfront Resort
04.2017 - 07.2020
Admin Staff
JTO Construction Corp.
02.2014 - 04.2017
Culinary -
BlueSpoon Culinaire
BS Architecture -
Mapua University
Elementary - High School -
St. Joseph College Inc.
KI-KII -
KCDC Montessori
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