Jessica Boridas
Factory Worker
Quezon City, Metro Manila
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Operations Assistant
Shopping Center Management Corporation, SM Supermalls
03.2024 - Current
- Assisted operations manager with planning of routine operations and special projects.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
Cashier
Shopping Center Management Corporation, SM Supermalls
07.2023 - 03.2024
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Sales and Marketing Assistant
Honda Motor Sports, Inc.
12.2021 - 06.2023
- Wrote copy for social media posts, promotional emails, and other marketing collateral.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Jollibee Customer Service Crew Member
Staff Search Of Asia Service Cooperative
07.2016 - 04.2019
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Promptly responded to inquiries and requests from prospective customers.
- Adhered to safety protocols and sanitation guidelines, maintaining a safe environment for both staff and patrons alike.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Bachelor of Science - Information Management
ICCT Colleges Foundation Inc.
Cainta, Province Of Rizal, Philippines 04.2001 -
Skills
Organizational Skills
Documentation And Reporting
Positive Attitude
Multitasking Abilities
Time Management
Strong Problem Solver
Teamwork and Collaboration
Timeline
Operations Assistant
Shopping Center Management Corporation, SM Supermalls
03.2024 - Current
Cashier
Shopping Center Management Corporation, SM Supermalls
07.2023 - 03.2024
Sales and Marketing Assistant
Honda Motor Sports, Inc.
12.2021 - 06.2023
Jollibee Customer Service Crew Member
Staff Search Of Asia Service Cooperative
07.2016 - 04.2019
Bachelor of Science - Information Management
ICCT Colleges Foundation Inc.
04.2001 -