Julius Marvin Tagalog
Cainta, Province Of Rizal
Summary
Dynamic IT professional with extensive experience at Celebrity Cruises, showcasing proficiency in Fidelio Cruise System and Workday. Demonstrated expertise in streamlining IT processes, enhancing system efficiency, and reducing downtime. Adept at problem-solving and fostering teamwork, significantly improving productivity and operational effectiveness.
Overview
19
19
years of professional experience
Work History
IT Officer
Celebrity Cruises
01.2023 - Current
- Fidelio Cruise System Administration
- Network, Hardware, Software Management
- Administration of VoIP, IP PBX (Cisco, Mitel Networks)
- Point-of-Sale Administration (Infogenesis Agilysis)
- E-mail Administration
- Enterprise software support
- System backup and Storage management
- IOS and Android device management/MDM/Airwatch/Ground control
- CCTV operation and administration (Nice, Ving vision)
- VMWare/VMWare ESXi
- Veeam Backup & Replication, IBM Tivoli Storage Manager Handling tickets through ticketing system (Service desk, Remedy, ServiceNow)
- EMR/EHS Medical software management (eSeacare)
- Microsoft office\ Office 365
- Manage Windows Desktops and Servers (database and application servers)
- VING and RFID system
- Kronos system administration
- Tibco Active Matrix Business works
- Red Hat Enterprise Linux
- Cisco 8540 Wireless Controller (Prime Infrastructure)
- Reporting and update using SharePoint
- Updating Knowledge base database and procedures
- Setup of network and equipment during embarkation
IT Support Specialist
Celebrity Cruises
02.2018 - 10.2022
- Fidelio Cruise System Administration
- Managing Network, Hardware and Equipment
- CCTV Administration
- Hotel TV Administration (Apple TV/MyTV systems)
- Administration of VoIP system, IP PBX
- Level one Satellite network Knowledge
- Managing Point-of-Sale System
- E-mail Administration
- Enterprise Software support
- Server admin and Maintenance
- System backup and storage
- all Shipboard Information and technology systems
4th Cook
Celebrity Cruises
06.2015 - 07.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
IT Technical Support Specialist
Future Logic Corporation
06.2006 - 06.2011
- Streamlined IT processes for increased efficiency and reduced downtime.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
- QA for Software Retail and F&B System
Education
Bachelor of Science - Computer Science
FEU Roosevelt
Cainta, Province Of Rizal, Philippines04-2006
Skills
Proficient with Workday
Team player
Excellent time management skills
Decision-making
Hardware
Problem Solving
Flexibility
Accountability
Timeline
IT Officer
Celebrity Cruises
01.2023 - Current
IT Support Specialist
Celebrity Cruises
02.2018 - 10.2022
4th Cook
Celebrity Cruises
06.2015 - 07.2017
IT Technical Support Specialist
Future Logic Corporation
06.2006 - 06.2011
Bachelor of Science - Computer Science
FEU Roosevelt
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