Julius Albert Grajo
I.T.
Legazpi City,Albay
Summary
Entry-level information technology professional versed in Java and a novice in Front-end Web Development. Sets up hardware, software and networks to meet company specifications. Friendly and upbeat team player.
Overview
6
6
years of post-secondary education
2
2
years of professional experience
Work History
English as a Second Language (ESL) Teacher
51Talk
Beijing, China
09.2019 - Current
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
Technical Service Representative
TELUS International Philippines
Makati City, NCR
11.2016 - 12.2016
- Monitored call queues, call volumes and other performance metrics to detect and rectify weaknesses in response times and measures.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Project Management Associate
Globe Telecommunications
Taguig City, NCR
09.2015 - 10.2015
- Fostered relationships with vendors to foster positive working relationships.
- Developed and initiated projects, managed costs, and monitored performance.
Education
Bachelor of Science - Information Technology
Forbes College
Legazpi City, Albay 08.2019 - Current
Bachelor of Science - Entrepreneurship
Bicol University
Daraga, Albay 06.2011 - 03.2015
Skills
Java
References
- Jocelle Monreal, MIT
Dean, Forbes College
cite.dean@forbescollege.org
0915-836-4249
- John Paul Mangampo
Program Head, Forbes College
jpolmangampo@gmail.com
0953-453-6178
- Rizalinda Medina
IBS Director, Globe Telecom
0917-588-0200
Recruitment, Asticom Tech
0917-791-2264
Timeline
English as a Second Language (ESL) Teacher
51Talk
09.2019 - Current
Bachelor of Science - Information Technology
Forbes College
08.2019 - Current
Technical Service Representative
TELUS International Philippines
11.2016 - 12.2016
Project Management Associate
Globe Telecommunications
09.2015 - 10.2015
Bachelor of Science - Entrepreneurship
Bicol University
06.2011 - 03.2015
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