Julius Prodigo
Baler Aurora
Summary
A seasoned Restaurant Operations Manager with a proven track record at Pico Sands Hotel, I excel in multi-unit management and fostering performance improvement. Leveraging labor management and a culture of continuous improvement, I've consistently exceeded revenue targets and enhanced guest satisfaction, demonstrating both strategic vision and exceptional interpersonal skills.
Overview
22
22
years of professional experience
Work History
Restaurant Operations Manager
Pico Sands Hotel
05.2024 - 01.2025
- Established Type goals for new locations and supported owner in marketing and achieving sales objectives.
- Oversaw operations and reviewed performance measures of Number locations of Type restaurants.
- Cultivated a culture of continuous improvement by encouraging staff to share ideas and implement best practices in their daily tasks.
- Oversaw facility maintenance projects to ensure a clean, safe, and visually appealing environment for guests at all times.
F&B Manager
Costa Pacifica
05.2018 - 05.2024
- Ensured a safe working environment by enforcing strict adherence to health, safety, and sanitation regulations.
- Maintained a comprehensive knowledge of industry trends in order to adapt business practices accordingly for continued success in the market.
- Contributed to long-term business growth strategies through meticulous competitor analysis, market research initiatives, and regular reviews of operational effectiveness.
- Exceeded revenue targets consistently by implementing cost-control measures without compromising quality or guest experience levels.
Asst F&B Manager
Costa Pacifica
04.2016 - 02.2018
- Exceeded revenue targets consistently by implementing cost-control measures without compromising quality or guest experience levels.
- Promoted brand awareness through community outreach efforts, partnerships with local businesses, and social media marketing strategies.
- Fostered positive relationships with vendors, negotiating contracts for optimal pricing on products and services.
- Managed financial aspects of the F&B department, ensuring budget compliance and profitability.
Senior Operation Supervisor
Costa Pacifica
02.2014 - 03.2016
- Coordinated cross-departmental communication to facilitate seamless project execution, ultimately improving overall company efficiency.
- Analyzed data trends to forecast future needs accurately and make informed decisions regarding resource allocation.
- Streamlined operations by implementing efficient processes and workflow improvements, resulting in increased productivity and reduced costs.
- Maximized resource utilization by reallocating personnel during peak periods or when demand fluctuated significantly from day-to-day operations needs.
Restaurant Supervisor
Discovery Shores Boracay
09.2009 - 08.2011
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Enhanced team performance with regular evaluations and constructive feedback.
Captain Waiter
Discovery Shores Boracay
05.2007 - 04.2009
- Showed high-level understanding of fine dining standards and practices.
- Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
Banquet Waiter
Discovery Suits Ortigas
10.2005 - 09.2007
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
Service Crew
Greenwich
02.2004 - 08.2004
- Enhanced customer satisfaction by providing efficient and friendly service.
Service Crew
Jollibee
07.2003 - 05.2004
- Maintained a comprehensive knowledge of industry trends in order to adapt business practices accordingly for continued success in the market.
- Implemented quality control measures to maintain high standards of food preparation and presentation.
Education
Hotel & Restaurant Management -
ICCT College
Cainta Rizal05.2005
Skills
- Multi-unit management
- Manager support
- Labor management
- Employee safety
- Performance improvement
Timeline
Restaurant Operations Manager
Pico Sands Hotel
05.2024 - 01.2025
F&B Manager
Costa Pacifica
05.2018 - 05.2024
Asst F&B Manager
Costa Pacifica
04.2016 - 02.2018
Senior Operation Supervisor
Costa Pacifica
02.2014 - 03.2016
Restaurant Supervisor
Discovery Shores Boracay
09.2009 - 08.2011
Captain Waiter
Discovery Shores Boracay
05.2007 - 04.2009
Banquet Waiter
Discovery Suits Ortigas
10.2005 - 09.2007
Service Crew
Greenwich
02.2004 - 08.2004
Service Crew
Jollibee
07.2003 - 05.2004
Hotel & Restaurant Management -
ICCT College
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