Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Julius Lacerna

Julius Lacerna

Echague

Summary

Driven to excel in customer engagement and satisfaction, I leveraged my expertise in customer relationship building and product knowledge at Welcome Enterprises to enhance client relations and drive revenue growth. My proven reliability and attention to detail ensured high-quality service delivery, contributing significantly to business development through effective teamwork and collaboration.

Overview

9
9
years of professional experience

Work History

Gcash Sales Representative

Welcome Enterprises
06.2023 - 08.2024

Sending fund to e-wallet on costumer's accounts, and let them barrow or loan and collect their payment on time.

Providing costumers an effortless transaction by visiting them on their doorstep and stores.

Giving costumers a satisfaction in every transactions and my company.

Swine Technician

Sunjin Philippines
09.2019 - 10.2022

Injecting multivitamins on animals, Castration on piglets.

Checking the pig if in Standing Heat and conduct an A.I., Artificial Insemination.

Giving necessary vaccine to piglets until the separation from the mother.

Assist in the raising of hogs for meat production.

Tend to baby pigs,assist in the farrowing (birthing) process and help with the breeding trough artificial or natural insemination.

  • Assisted in achieving higher piglet survival rates with proper farrowing management and neonatal care practices.
  • Participated in ongoing training programs to stay current on industry best practices, enhancing overall effectiveness as a Swine Technician.
  • Developed positive relationships with veterinarians, feed suppliers, and other industry professionals to efficiently address any challenges or concerns that arose.
  • Supported breeding efforts through proficient artificial insemination procedures and pregnancy checks, resulting in increased conception rates.
  • Observed animals and notified supervisor of signs of illness.
  • Examined animals for signs of sickness and overall herd health.
  • Placed orders for animal food with vendors and confirmed delivery dates and times.
  • Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Enhanced production efficiency by implementing proper swine handling techniques and maintaining biosecurity protocols.
  • Maintained regulatory compliance with thorough knowledge of applicable laws governing swine production operations.
  • Improved herd health through diligent monitoring and timely reporting of any signs of illness or injury.

Salesman

DMAYA
10.2017 - 11.2018
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Recorded accurate and efficient records in customer database.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.

Account Councilor

San Yang Motors (SYM)
08.2015 - 10.2016

Motorcycle Loan Collector

Collecting payments to costumers according to their motorcycle Loan on their doorstep.

Monthly payments to collect and giving them a time to pay from management policy.

Attempts to recover past due accounts by discounts and others organized by management.

Education

Bachelor Of Science In Marine Engineering - Marine Maintenance And Ship Repair

Pangasinan Merchant Marine Academy
Dagupan City Pangasinan
04.2007

High School

Saint Vincent Catholic School
Bayambang Pangasinan
04.2003

Elementary Education

Interactive Children Learning School
Silaun Sur, Echague Isabela
03.1999

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Reliability
  • Customer Satisfaction
  • Multitasking Abilities
  • Time Management
  • Teamwork and Collaboration
  • Attention to Detail
  • On-site product demonstrations
  • Business Development
  • Interpersonal communication skills
  • Revenue Generation
  • Product and service knowledge
  • Animal Nutrition
  • Livestock Health
  • Livestock care
  • Infection Control
  • Task Prioritization
  • Sanitation Practices
  • Safety Protocols
  • Disease Control
  • Animal Care
  • Multitasking
  • Swine behavior understanding
  • Swine health management
  • Swine genetics knowledge
  • Farrowing Assistance
  • Medication delivery
  • Artificial insemination
  • Swine handling techniques
  • Feeding program implementation
  • Growth monitoring
  • Stress Reduction Methods
  • Emergency Response Preparedness
  • Vaccination Administration
  • Breeding Techniques
  • Continuous learning mindset

Accomplishments

  • Collaborated with team of Employees ,in the development of Gcash and Sunjin Philippines.
  • Documented and resolved Issue which led to Results.
  • Achieved Result through effectively helping with Task.
  • Achieved good results by completing Task with accuracy and efficiency.

Languages

English
Upper intermediate (B2)
Filipino
Bilingual or Proficient (C2)

Timeline

Gcash Sales Representative

Welcome Enterprises
06.2023 - 08.2024

Swine Technician

Sunjin Philippines
09.2019 - 10.2022

Salesman

DMAYA
10.2017 - 11.2018

Account Councilor

San Yang Motors (SYM)
08.2015 - 10.2016

Bachelor Of Science In Marine Engineering - Marine Maintenance And Ship Repair

Pangasinan Merchant Marine Academy

High School

Saint Vincent Catholic School

Elementary Education

Interactive Children Learning School
Julius Lacerna