Julius De Guzman

Work History

Head Supervisor

GOSPEL OF CHRIST FRAMES & Glass Aluminum

09.2013 - 07.2014

Developed and implemented strategies to boost operational efficiency.
Led diversity initiatives, fostering an inclusive environment for all employees to share unique perspectives.
Contributed to the growth of the department by identifying areas for improvement and implementing strategic changes accordingly.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Championed diversity initiatives within the organization, creating an inclusive atmosphere where all employees were encouraged to contribute their unique perspectives for the betterment of the company as a whole.
Led a team of supervisors in achieving company goals and maintaining high standards of work quality.
Developed strong relationships with clients through consistent communication, leading to increased customer satisfaction rates.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Implemented effective cost-saving measures, optimizing resource allocation for maximum profitability without sacrificing product quality or service delivery standards.
Enhanced team efficiency by implementing streamlined processes and effective communication strategies.
Conducted thorough evaluations of vendor proposals before making informed decisions on partnerships, ensuring alignment with company objectives and budgetary constraints.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sales & Operation Manager

HPT High Potential Therapy Inc.

08.2016 - 04.2024

Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Resolved problems, improved operations and provided exceptional service.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked effectively in fast-paced environments.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved marketing to attract new customers and promote business.
Developed and maintained relationships with customers and suppliers through account development.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Identified and communicated customer needs to supply chain capacity and quality teams.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.

Summary

Overview

Work History

Head Supervisor

Sales & Operation Manager

Education

Office Management Technology

High School Diploma -

Elementary Diploma

Skills

Certification

Timeline

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