JULIOUS RANDLE
Pasig City
Summary
Dedicated aviation professional with extensive passenger service experience. Ready to utilize skills to elevate customer satisfaction. Proficient in efficiently managing check-in processes, addressing customer inquiries, and resolving issues promptly. Recognized for strong teamwork and adaptability, consistently contributing to a collaborative and results-driven environment.
Overview
11
11
years of professional experience
Work History
Assistant Traffic Officer
Kuwait Airways
01.2018 - 03.2020
- Performs duties related to passenger handling including check-in, boarding, and transit desk for Kuwait Airways flights and other airlines such as Air India, Gulf Air, and Saudia Airlines.
Customer Services Agent
Qatar Airways
05.2011 - 06.2014
- Delivers service at the airport and ensures customers receive total quality service, adhere to safety and security standards of the company's award-winning 5 Star service.
- Responsibilities includes check-in counter, document check, boarding and transit desk.
Passenger Service Agent
Philippine Airport Ground Support Solutions
09.2009 - 07.2010
- Chosen as dedicated staff for Singapore Airlines. Provides assistance and customer-related services at the counter for check-in, boarding gate and baggage claim.
Education
Bachelor of Science - Tourism Management
FAR EASTERN UNIVERSITY
Manila, Philippines04.2005
High School Diploma -
ARELLANO UNIVERSITY
Pasig City, Philippines04.2001
Skills
- Language proficiency
- Check-in procedures
- Boarding gate procedures
- Travel documentation
- Problem-solving abilities
- Multitasking
Character References
Mrs. Anna Regudo-Binuya - 09063431562
Qatar Airways - Senior Airport Services Agent
Mrs. Anabelle Vea-Morales - 09276537609
Wisk Fine Foods Inc. - Asst. Finance Manager
Hobbies and Interests
Aviation; Travel and Tourism; Language Exchange
Personal Information
Age: 40
Height: 5'6"
Weight: 70 kgs
Marital Status: Single
Timeline
Assistant Traffic Officer
Kuwait Airways
01.2018 - 03.2020
Customer Services Agent
Qatar Airways
05.2011 - 06.2014
Passenger Service Agent
Philippine Airport Ground Support Solutions
09.2009 - 07.2010
Bachelor of Science - Tourism Management
FAR EASTERN UNIVERSITY
High School Diploma -
ARELLANO UNIVERSITY
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