Juliette Anne Dijan
San Pablo City
Summary
Detail-oriented, organized, and self-motivated experienced Risk Underwriting and Systems Analyst with six (6) years of working in the financial services/fintech industry. Has knowledge of credit risk and credit application customer journey and skilled in SQL and impact or business insight analysis.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Transformation Lead
Security Bank Corporation
Makati, Metro Manila
07.2022 - Current
- Improve the auto loan business in sales, risk and underwriting process by implementing and monitoring several initiatives to improve turn around time and approval rate
- Implemented a new dashboard for Retail Risk to reduce the time reports are manually created and test the data ingested in the new dashboard
- Implemented a new Branch Incentive Model to increase the Branch people's productivity and sales for retail products
Risk Systems Manager
Home Credit Philippines
Taguig, Metro Manila
04.2021 - 04.2022
- Oversight and Managed of the approval system ticket requests
- Managed and supported critical production incidents related to credit approval system
- Improved the software development cycle to reduce process wastes such as waiting time and unnecessary existing steps
Risk Systems Analytics Team Lead
Home Credit Philippines
Taguig, Metro Manila
09.2020 - 04.2021
- Managed approval system change requests of Cash Loan and Credit Cards Risk Underwriting portfolio managers and analysts
- Investigated deployment deviations using Splunk and conducted post-deployment monitoring
- Worked as a architect to maintain technical integrity in the system
- Improved the testing process of the developments via SQL for the important feature needed by Underwriting and CRM
Senior Risk Systems Analyst
Home Credit Philippines
Taguig, Metro Manila
04.2019 - 09.2020
- Designed solutions and implement strategy changes in the approval system
- Suggested a new market segmentation that decreases the default rate of E-bikes client population and implemented it
- Coordinated with E-wallet project team and external vendor to implement the E-wallet, and supported them during testing phase and the pilot deployment
Risk Underwriting Analyst
Home Credit Philippines
Taguig, Metro Manila
09.2016 - 04.2019
- Analyzed, designed, programmed,and tested solutions in the approval credit system for different products (Consumer Loan, Cash Loan, Credit Cards, Employee Loans)
- Monitored the credit risk business KPIs of all Home Credit products and provided ad hoc credit risk and operational analyses
- Implemented the Employee Loan strategy
- Experienced doing User-Acceptance Testing of Home Credit's Lending Support System
Education
Bachelor of Science - Statistics
University of The Philippines
Los Baños, Laguna 06.2011 - 06.2016
Skills
Project Management
SQL
Data and Impact Analysis
Stakeholder Management
Timeline
Transformation Lead
Security Bank Corporation
07.2022 - Current
Risk Systems Manager
Home Credit Philippines
04.2021 - 04.2022
Risk Systems Analytics Team Lead
Home Credit Philippines
09.2020 - 04.2021
Senior Risk Systems Analyst
Home Credit Philippines
04.2019 - 09.2020
Risk Underwriting Analyst
Home Credit Philippines
09.2016 - 04.2019
Bachelor of Science - Statistics
University of The Philippines
06.2011 - 06.2016