JULIET RAFOLS
IBAAN BATANGAS,PHILIPPINES
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
23
23
years of professional experience
Work History
Financial Advisor
Manulife Philippines
Batangas City, Philippines
03.2025 - Current
- Recommended tailored financial products aligning with client objectives.
- Managed client portfolios and insurance policies effectively.
- Consulted with clients to identify and prioritise financial goals.
- Cultivated strong client relationships to uncover new business opportunities.
Salon Manager
David's Salon
Batangas City, Philippines
07.2013 - 06.2026
- Managed daily salon operations, scheduling staff shifts and overseeing client bookings for optimal service delivery.
- Resolved customer complaints professionally, ensuring client satisfaction and retention.
- Monitored inventory levels of salon supplies, placing orders as necessary to avoid disruptions in service.
- Maintained salon equipment, scheduling timely repairs and replacements to minimise service disruptions.
- Coordinated salon events and promotions, enhancing brand visibility and expanding clientele base.
Operations Manager
David's Salon
Makati City, Philippines
02.2006 - 06.2013
- Developed staff work schedules, monitored performance, facilitated team training sessions, and resolved conflicts between workers or clients.
- Track daily and monthly sales, setting target quota, inventory stock levels and prepare operational reports for the owner.
- Conducted monthly meetings with salon managers to address operational updates and challenges, ensuring alignment across the team.
- Coordinated communication between owners and staff to enhance daily operations and service delivery.
- Hire and train new senior stylists, salon managers, junior stylists and nail technicians.
- Enforce strict hygiene and cleanliness rules, ensure the facility follows local health and safety laws.
- Support marketing tasks like promotions, client feedback and fixing customer complaints.
Inventory Controller
David's Salon
Pasig City, Philippines
02.2004 - 01.2006
- Prepared detailed inventory reports for management review, highlighting stock levels, discrepancies, and recommendations.
- Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
- Cleaned and tidied storage areas to maintain health and safety standards.
Education
Bachelor of Science - Business Administration, Computer Management
Pasig Catholic College
Pasig, 0001-2000
Skills
- Financial planning
- Portfolio management
- Client analysis
- Product recommendation
- Sales strategy
- Relationship management
- Customer support
- Team leadership
Timeline
Financial Advisor
Manulife Philippines
03.2025 - Current
Salon Manager
David's Salon
07.2013 - 06.2026
Operations Manager
David's Salon
02.2006 - 06.2013
Inventory Controller
David's Salon
02.2004 - 01.2006
Bachelor of Science - Business Administration, Computer Management
Pasig Catholic College