Juliet Ballogan
Bachelor Of Secondary Education (BSEd)
Hingyon,Ifugao
Summary
Experienced with managing administrative tasks and providing clerical support in parish environment. Utilizes organizational skills to handle scheduling, record-keeping, and event coordination efficiently. Knowledge of office software and communication techniques ensures effective team collaboration and operational success.
Overview
26
26
years of professional experience
Work History
Parish Secretary
St. Paul the Apostle Catholic Mission Parish
Hingyon, Ifugao
12.2022 - 01.2025
- Provided administrative support to the parish priest for his pastoral duties such as coordinating appointments or assisting with correspondence.
- Collaborated with the Parish Pastoral Council to prepare for liturgical celebrations, including organizing schedules, creating worship aids, and coordinating necessary resources.
- Maintained financial records accurately by processing invoices, donations, and pledges in collaboration with the Temporality Ministry.
- Improved office efficiency by implementing and maintaining an organized filing system for important documents and records.
- Ensured accurate record-keeping of baptisms, weddings, funerals, and other significant life milestones within the parish community per vicariate guidelines.
- Strengthened relationships with local community organizations by serving as a liaison between the parish and external partners on shared initiatives or events.
- Increased parish productivity by managing parish supplies inventory and equipment maintenance to ensure smooth daily operations.
- Assisted in fundraising efforts through event planning, donor outreach, and tracking contributions for special projects.
- Ensured smooth sacramental preparation processes by assisting in organizing materials, tracking candidate progress, and communicating relevant information to families.
- Enhanced parish communication by managing and updating the weekly bulletin and social media platforms.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Guest Relations Officer (Administrative)
Venetian Cotai Hotel Management Limited
Macau SAR
05.2012 - 05.2021
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained inventory of office supplies and placed orders.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
Guest Service Agent (Room Attendant)
Venetian Cotai Hotel Management Limited
Macau SAR
09.2007 - 05.2012
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replenished guest room water glasses, toiletries, and paper products.
- Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.
- Checked appliances in guest rooms to determine good working order.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
- Contributed to positive guest feedback with attention to detail in arranging room amenities and supplies.
- Enhanced guest experience, carefully checked for and reported any room damages or issues to maintenance.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Classroom Teacher
San Francisco High School
Lamut, Province Of Ifugao, Philippines
06.2002 - 03.2003
- Created and developed lesson plans to meet students' academic needs.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Administered quizzes and tests to assess student understanding of material.
- Adapted teaching methods and materials to meet students' varying needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Substitute Teacher
Hapid National High School
Lamut, Province Of Ifugao, Philippines
06.2001 - 07.2001
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted students in mastering subject material and preparing for tests.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Contributed to positive school culture by participating in extracurricular activities and events.
Classrom Teacher
Saint Louis College of Tuguegarao
Tuguegarao, Cagayan
06.1999 - 03.2000
- Planned lessons and activities to cover all required course material.
- Created and developed lesson plans to meet students' academic needs.
- Administered quizzes and tests to assess student understanding of material.
- Adapted teaching methods and materials to meet students' varying needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Education
Bachelor of Secondary Education -
Benguet State University
La Trinidad, Province Of Benguet, Philippines 04.2001 -
Skills
Efficient resource management
Strong organizational skills
Efficient document management
Proficient in scheduling and facilitating meetings
Collaboration in fundraising efforts
Skilled in time management
Support for financial planning
Timeline
Parish Secretary
St. Paul the Apostle Catholic Mission Parish
12.2022 - 01.2025
Guest Relations Officer (Administrative)
Venetian Cotai Hotel Management Limited
05.2012 - 05.2021
Guest Service Agent (Room Attendant)
Venetian Cotai Hotel Management Limited
09.2007 - 05.2012
Classroom Teacher
San Francisco High School
06.2002 - 03.2003
Substitute Teacher
Hapid National High School
06.2001 - 07.2001
Bachelor of Secondary Education -
Benguet State University
04.2001 -
Classrom Teacher
Saint Louis College of Tuguegarao
06.1999 - 03.2000