Summary
Overview
Work History
Education
Skills
Timeline
Generic
Juliene Ramayla

Juliene Ramayla

Senior Customer Service Executive
Murcia,NEC

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Senior Customer Service Executive

Dust Value Pte Ltd
03.2020 - Current

As a Dell Partner Resource, I oversee training and competency initiatives, deliver detailed revenue reports to Metal Tier partners, resolve Dell-related issues, provide comprehensive partner support, ensure training compliance, promote webinar participation, and facilitate enrollment of Authorized partners in the incentive program for Asia Pacific region.

Food and Beverage Attendant

Qatar Airways
11.2014 - 04.2017

As a F&B Attendant, I create an exceptional and memorable dining experience by warmly welcoming guests, anticipating their needs, offering amenities, and delivering impeccable food and beverage service.

Team Lead

Tinder Box
10.2010 - 11.2014

I oversee daily operations, including cashiering, training programs, and conflict resolution strategies, while providing support to team members and leading brainstorming sessions for event development.

Education

Technical-Vocational Diploma - Hotel and Restaurant Services

Banilad Center For Professional Development

Hospitality Management 1 Year -

West Negros College

Skills

Customer service excellence

Timeline

Senior Customer Service Executive

Dust Value Pte Ltd
03.2020 - Current

Food and Beverage Attendant

Qatar Airways
11.2014 - 04.2017

Team Lead

Tinder Box
10.2010 - 11.2014

Technical-Vocational Diploma - Hotel and Restaurant Services

Banilad Center For Professional Development

Hospitality Management 1 Year -

West Negros College
Juliene RamaylaSenior Customer Service Executive