Julie Jane Ortega
Davao City, Province Of Davao Del Sur
Summary
Dynamic administrative professional with extensive experience at West JBT Chinese and Seafood Restaurant. Proven ability in maintaining confidentiality and managing cash effectively. Recognized for enhancing customer satisfaction through proactive communication and meticulous recordkeeping. Adept at fostering positive relationships and improving operational efficiency, ensuring a well-organized and productive environment.
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
West JBT Chinese and Seafood Restaurant
05.2018 - 04.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Improved communication between departments through effective scheduling and coordination of meetings.
- Improved workplace safety, conducted regular checks and reported potential hazards immediately.
Cashier Manager
Papa G Dim Sum House
09.2017 - 02.2018
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Coordinated promotional price changes, ensuring accurate pricing information at the register level.
Assistant Manager
APB Sand and Gravel
06.2015 - 04.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Education
Bachelor of Science - Hotel, Resort And Restaurant Management
Davao Winchester College
Santo Tomas, Province Of Davao Del Norte, Philippines03-2017
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Billing and invoicing
- Customer follow-up
- Cash management
- Documentation and recordkeeping
- Calendar coordination
- Supply ordering
- Travel arrangements
singer
I like singing a soft songs and instrumental music,my favorite singer was in the philippine singer and artist and my favorite song of them was titled autumn. I really like the symphony of the music that i feel comfortable everytime i sing it.
Timeline
Administrative Clerk
West JBT Chinese and Seafood Restaurant
05.2018 - 04.2024
Cashier Manager
Papa G Dim Sum House
09.2017 - 02.2018
Assistant Manager
APB Sand and Gravel
06.2015 - 04.2016
Bachelor of Science - Hotel, Resort And Restaurant Management
Davao Winchester College
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