Julie Ann Mandario- Dumancas
25A Linderbergh Crescent Mount Pearl
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Virtual Assistant
IXL Solutions Philippines, Inc
04.2024 - 08.2024
- Handling prescription refills
- Greet patients online and address their initial concerns via zoom.
- Charting patients concerns and address it to their provider.
- Enter relevant data into Electronic Health Record and update patient information as required.
- Support healthcare providers and collaborating effectively with virtual healthcare team.
- Provide prompt responses to patient inquiries offering medical advice within scope of practice.
- Scheduling patient appointments for their next office visits.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients personal or business affairs.
Staff Nurse
Almana General Hospital
12.2019 - 05.2023
- Ensured timely availability of medical records and patient receipts prior to laser procedures.
- Educated patients on essential skincare practices, including sun protection
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Utilized computer systems for accurate patient charting and progress documentation.
- Recorded detailed patient care plans, treatments, and progress in medical records.
- Administered treatments and injections as directed by physicians.
- Engaged in continuous education to remain updated on nursing best practices.
- Handled administrative tasks, including appointment scheduling, supply ordering, inventory management,
Staff Nurse
Rouge Dental Derma & Laser Clinic
07.2017 - 09.2019
- Executed physician-directed laser treatments with precision, adhering to specified light delivery and fluence levels.
- Fostered collaborative relationships with staff to elevate patient care and satisfaction.
- Diligently maintained equipment in accordance with manufacturer
specifications, ensuring a sterile work environment. - Kept detailed records of patient treatments, closely tracking progress and adjusting plans as necessary.
- Delivered expert training to new employees on correct operation of laser tools and equipment.
Staff Nurse
Arguez Dental Clinic
05.2015 - 05.2017
- Provided proficient chairside assistance to dentists during diverse dental procedures, ensuring optimal patient care and treatment efficiency.
- Effectively managed dental supply inventory, maintaining adequate stock levels and placing orders as required.
- Delivered comprehensive support for range of treatments, including filings and crowns, enhancing patient outcomes.
- Instructed patients on postoperative care, promoting swift and successful recovery following dental treatments.
- Educated patients on oral hygiene best practices, contributing to prevention of dental issues and fostering long-term oral health.
Education
Bachelor of Arts - Nursing
Iloilo Doctores College
Timawa St, Molo Iloilo City, Philippines03-2015
Skills
- Medication Administration
- Direct Patient Care
- Documentation and Charting
- EMR / EHR
Certification
- Philippine Registered Nurse
- SCFHS-RN
Timeline
Medical Virtual Assistant
IXL Solutions Philippines, Inc
04.2024 - 08.2024
Staff Nurse
Almana General Hospital
12.2019 - 05.2023
Staff Nurse
Rouge Dental Derma & Laser Clinic
07.2017 - 09.2019
Staff Nurse
Arguez Dental Clinic
05.2015 - 05.2017
Bachelor of Arts - Nursing
Iloilo Doctores College
Similar Profiles
Julie Ann DumancasJulie Ann Dumancas
Medical Virtual Assistant at IXL Solutions Philippines, IncMedical Virtual Assistant at IXL Solutions Philippines, Inc
Ryan ZamudioRyan Zamudio
Quality Analyst at Cognizant Technology Solutions Philippines, IncorporatedQuality Analyst at Cognizant Technology Solutions Philippines, Incorporated
SYED SAFEER AHAMEDSYED SAFEER AHAMED
Associate Director – IT at Flatworld Solutions (Philippines), Inc.Associate Director – IT at Flatworld Solutions (Philippines), Inc.