Julianne Alima
Pasig City
Summary
A dedicated and enthusiastic person with almost 3 years of experience in data entry and nearly 2 years of experience in report generation who is constantly seeking to grow and build experience. Complimented by higher-ups and co-workers alike for keen eye on quality due to determination to only deliver the best and meet clients' needs. Excellent teamwork skills.
Overview
3
3
years of professional experience
Work History
Processing Lead
Corrugator Belt Service
2022.10 - 2024.07
- Generated reports and invoices for belt services conducted by company technicians all around USA.
- Delivered comprehensive training programs on operations software for new hires, ensuring solid foundation of knowledge in processing operations.
- Proactively identified potential bottlenecks or challenges in processing pipeline allowing for pre-emptive resolution.
- Established measurable performance metrics that allowed team to track progress against key objectives continuously.
- Assisted in setting appointments for prospective clients and putting logistics into consideration for smoother operation.
Data Entry Quality Assurance
RLINK BPO
2021.12 - 2022.10
- Reported production malfunctions to managers and production supervisors.
- Monitored staff organization and suggested improvements to daily functionality.
- Trained junior analysts on best practices for data quality assurance, fostering strong culture of accuracy within team.
Data Entry Team Leader
RLINK BPO
2021.11 - 2021.12
- Answer queries from agents regarding content of their work or grammar of their sentences.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
- Boosted employee morale through regular recognition of accomplishments and constructive feedback, resulting in higher job satisfaction rates.
Data Entry Clerk
RLINK BPO
2021.10 - 2022.10
- Provide one or two-sentence English reviews for retail websites provided by clients.
- Find retail websites' e-mails from their contact information.
- Transfers data from PDF format into computer files using Google Sheets.
- Followed established procedures to enter and process data correctly.
Education
High School Diploma -
Pasig City Science High School
Pasig City, Philippines07.2021
Skills
- Verbal and written communication
- Teamwork and Collaboration
- Multitasking Abilities
- Interpersonal skills
- Microsoft Word
- Microsoft PowerPoint
- Google Sheets
- Salesforce
- Data Entry
- Procedure Updating
- Report Creation
Languages
English
Bilingual or Proficient (C2)
Timeline
Processing Lead
Corrugator Belt Service
2022.10 - 2024.07
Data Entry Quality Assurance
RLINK BPO
2021.12 - 2022.10
Data Entry Team Leader
RLINK BPO
2021.11 - 2021.12
Data Entry Clerk
RLINK BPO
2021.10 - 2022.10
High School Diploma -
Pasig City Science High School
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