Summary
Overview
Work History
Education
Skills
Timeline
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Judith Pabia

Judith Pabia

Tanauan City, Batangas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Call Center Agent

Survey Monster Inc.
Tanauan City, Batangas
09.2020 - 03.2021
  • Cold call people using a given phone directory for a survey.
  • Use scripts to ask needed information.
  • Ask pertinent questions to understand the prospect's requirements
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Store Manager

One stop Shoppe Enterprises
Tanauan City, Batangas
10.2016 - 10.2018
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Accounting Clerk

Jesus Is Lord Christian School
Tanauan City, Batangas
07.2011 - 09.2016
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Completed biweekly payroll for company personnel.
  • Input high volume of monthly invoices with consistent accuracy.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Assisted in review and revision of budgets based on business needs.
  • Tracked expenses to comply with budgets.
  • Managed accounts payable and receivables and payroll.
  • Analyzed and verified employee expense reports for accuracy.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Quality Control Inspector

Optis Philippines Inc.
Calamba City, Laguna
06.2009 - 06.2011
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Communicated with production team members about quality issues.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Completed precise measurements using special tools.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Developed and implemented inspection processes to define criteria and quality control measures.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Monitored inventory levels to restock materials and maintain consistent supply.
  • Identified and documented quality discrepancies for management to develop resolutions.

Sorter Operations Associate

Samhongsa Philippines Inc.
Calamba City, Laguna
02.2008 - 03.2009
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.

Fast Food Cashier

Kentucky Fried Chicken
Tanauan City, Batangas
01.2007 - 01.2008
  • Greeted customers and communicated effectively to obtain accurate orders.
  • Operated and sanitized kitchen and food preparation equipment.
  • Resolved customer complaints independently or with aid of supervisor.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Provided customers with information on specials and discount deals.
  • Completed order entries and verified correctness with customers to reduce post-order errors.

Fast Food Cashier

Jollibee
Tanauan City, Batangas
05.2006 - 11.2006
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Education

No Degree - Accounting

Polytechnic University
Sto. Tomas, Batangas
05.2001 -

High School Diploma -

Natatas National High School
Tanauan City, Batangas
06.2001 - 03.2005

Skills

    Typing 40 wpm

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Timeline

Call Center Agent

Survey Monster Inc.
09.2020 - 03.2021

Store Manager

One stop Shoppe Enterprises
10.2016 - 10.2018

Accounting Clerk

Jesus Is Lord Christian School
07.2011 - 09.2016

Quality Control Inspector

Optis Philippines Inc.
06.2009 - 06.2011

Sorter Operations Associate

Samhongsa Philippines Inc.
02.2008 - 03.2009

Fast Food Cashier

Kentucky Fried Chicken
01.2007 - 01.2008

Fast Food Cashier

Jollibee
05.2006 - 11.2006

High School Diploma -

Natatas National High School
06.2001 - 03.2005

No Degree - Accounting

Polytechnic University
05.2001 -
Judith Pabia