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JUDIE MENDOZA
CASINO PIT SUPERVISOR
LAS PINAS
Summary
Friendly and positive casino team leader bringing 10 years of experience in the field. Well-versed in monitoring chips, player wins and game table activities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Casino Floor Supervisor
SOLAIRE RESORT AND CASINO
PARANAQUE
01.2013 - Current
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Oversaw area games to maintain security and compliance.
- Monitored chips purchases, table inventories and player win ratios.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
Restaurant Waitress
PANCAKE HOUSE
LAS PINAS CITY
10.2010 - 12.2012
- Operated [Type] POS systems to cash out customer checks and complete order transactions.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
HOUSEKEEPING
ODFJELL PHILIPPINES INC.
MALATE, MANILA
07.2009 - 06.2010
Education
TERTIARY - FOOD AND BEVERAGE SERVICE
TESDA WOMENS CENTER
SOUTH SUPER HIGHWAY, TAGUIG CITY 06.2008 - 02.2009
SECONDARY - HIGHSCHOOL
LAIYA NATIONAL HIGHSCHOOL
LAIYA, SAN JUAN, BATANGAS 06.1996 - 03.2002
Skills
[Standards] compliance
Security management
Monitoring chips purchases
Guest relations
Software
Certification
VALUABLE YEARS OF SERVICE
Timeline
VALUABLE YEARS OF SERVICE
09-2018
CROSS TRAINING PROGRAM CARRIBEAN STUD POKER, LUNAR POKER, TEXAS HOLDEM BONUS, THREE CARD POKER
09-2018
PERFECT ATTENDANCE AWARD
09-2017
PERFECT ATTENDANCE
02-2014
TRAINING PROGRAM ON BACCARAT, PONTOON, SIC BO AND MONEY WHEEL
03-2013
Casino Floor Supervisor
SOLAIRE RESORT AND CASINO
01.2013 - Current
EMPLOYEE OF THE MONTH FOR PANCAKE HOUSE
01-2011
Restaurant Waitress
PANCAKE HOUSE
10.2010 - 12.2012
FOOD AND BEVERAGE SERVICES (SEA-MARJ)
08-2010
HOUSEKEEPING
ODFJELL PHILIPPINES INC.
07.2009 - 06.2010
TERTIARY - FOOD AND BEVERAGE SERVICE
TESDA WOMENS CENTER
06.2008 - 02.2009
SECONDARY - HIGHSCHOOL
LAIYA NATIONAL HIGHSCHOOL
06.1996 - 03.2002