Summary
Overview
Work History
Education
Skills
Certification
Skillsandqualities
Character
Personal Information
Timeline
Generic
Jucille Tapongot

Jucille Tapongot

Davao City

Summary

Seeking a position that utilizes my business and administration skills where I become a valuable member in the organization. As you can see, I have extensive experience in the administrative field. I have worked as a Virtual Assistant for the past 5 years and have gained a wealth of knowledge in the area. In my previous role, I was responsible for providing administrative support to a team of 5 Senior Managers. This included managing their calendars, scheduling appointments, and booking travel arrangements. I was also responsible for creating and maintaining filing systems, as well as handling customer inquiries. I am a highly organized and detail-oriented individual, with excellent time management skills. I am also a quick learner and have no problem adapting to new systems and processes. I am confident that I can be an asset to your team and would welcome the opportunity to discuss my qualifications further with you.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2026
2026
years of professional experience
12
12
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Part-Time

Ali Express
  • Product Sourcing
  • Data Entry
  • Dropshipping
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Technical Email Support/Customer Service Specialist

Magic Brands
11.2022 - Current
  • Company Overview: (USA)
  • Email Management
  • Refunds
  • Technical Support
  • Customer Service
  • (USA)

VA/CUSTOMER SERVICE SPECIALIST

Flagship One
01.2019 - 11.2022
  • Company Overview: (USA)
  • Order Fulfillment
  • Live Chat
  • Phones
  • Email Management
  • Customer Service
  • Account Manager
  • (USA)

Social Media Manager

07.2021 - 08.2021
  • Shopify
  • Customer Service
  • Facebook Comments/Message
  • Refund
  • Managing FB store and eBay store
  • Sourcing Ali Item
  • B2C Lead Generation

Research/Data Scraping

03.2021 - 05.2021
  • Sourcing products from Amazon and Ebay
  • Ebay Calculator
  • Research Supplier for wholesale

Real Estate Broker

Sunny Shelter Outsourcing
01.2019 - 03.2019
  • Cold Calling
  • Leads
  • Email Management
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Virtual Assistant/Real Estate

OLS Investment
07.2018 - 09.2018
  • Cold Calling
  • Leads
  • Excel

Education

Elementary -

San Isidro Elementary School
Buhangin, Davao del Sur
01.2003 - 01.2008

Secondary - undefined

Bernardo De Carpio National High School
Davao City, Davao del Sur
01.2008 - 01.2012

Secondary - undefined

Davao Jones Academy
Buhangin, Davao del Sur
01.2012 - 01.2014

Bachelor of Science - Tourism Management

Joji Ilagan Career Centre Foundation Inc.
Davao City, Davao del Sur
01.2015 - 01.2016

Skills

Adaptability

Certification

I hereby certify that above information is true and correct to the best of my knowledge and belief.

Skillsandqualities

  • Adaptability
  • IT skills (such as MS Word, Excel, and PowerPoint)
  • Making presentations and negotiating with customers
  • Understanding customers
  • Strong communication and interpersonal skills
  • Strong ability to multi-task under pressure
  • Equipped with conflict management techniques
  • Responsible for all tasks assigned
  • Capable of analyzing and solving problems

Character

  • Good listener
  • Versatile
  • Able to work unsupervised

Personal Information

  • Age: 29
  • Height: 5'3
  • Weight: 65kls
  • Date of Birth: 01/13/96
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Christian Born Again

Timeline

Technical Email Support/Customer Service Specialist

Magic Brands
11.2022 - Current

Social Media Manager

07.2021 - 08.2021

Research/Data Scraping

03.2021 - 05.2021

VA/CUSTOMER SERVICE SPECIALIST

Flagship One
01.2019 - 11.2022

Real Estate Broker

Sunny Shelter Outsourcing
01.2019 - 03.2019

Virtual Assistant/Real Estate

OLS Investment
07.2018 - 09.2018

Bachelor of Science - Tourism Management

Joji Ilagan Career Centre Foundation Inc.
01.2015 - 01.2016

Secondary - undefined

Davao Jones Academy
01.2012 - 01.2014

Secondary - undefined

Bernardo De Carpio National High School
01.2008 - 01.2012

Elementary -

San Isidro Elementary School
01.2003 - 01.2008

Part-Time

Ali Express
Jucille Tapongot