Jubenstein Mahilum
Business Unit Manager/General Manager
Mandaue City,Cebu
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs.
Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
34
34
years of professional experience
Work History
Business Unit Manager/General Manager
Pasajero Motor Sales Corporation/Genesis Motors Corporation
01.2018 - 12.2023
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed senior-level personnel working in marketing and sales capacities.
Sales Manager
Myvan Properties & Development Corporation
01.2012 - 12.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
General Manager
Three Way International, Inc.
06.2006 - 07.2011
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Analyzed market trends and competitor activities to create competitive advantages.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
Vice-President for Sales & Marketing
Philippine Spring Water Resources, Inc. (Nature Spring)
03.2004 - 10.2005
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Established performance goals for department and provided methods for reaching milestones.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed effective business strategies to capitalize on emerging market trends.
Shipping & Logistics Manager
Delicate Fine Holdings, Inc.
08.2002 - 02.2004
- Kept corporate departments and customers updated on critical shipments.
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Organized records of vehicles, schedules and completed orders.
Shipping Manager/Presidential Liaison Manager
Norkis Distributors, Inc.
04.2001 - 05.2002
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Coordinated events and meetings with internal and external stakeholders to better understand needs and address concerns.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Developed and implemented liaison initiatives to facilitate communication between departments and stakeholders.
- Collaborated with other departments, identifying and addressing areas needing improvement.
- Managed senior-level personnel working in marketing and sales capacities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Area Sales Manager
Norkis Distributors, Inc.
01.1998 - 12.2000
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Led sales region to increase sales and boost team morale.
Branch Manager
Electro Group, Inc./Waters Philippines, Inc.
09.1994 - 11.1997
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Launched new training program to boost employee skills and staff retention rate.
- Boosted sales and customer loyalty through incentive programs.
- Implemented service improvements to enhance sales cycle.
Branch Manager
Concords Marketing, Inc.
05.1990 - 03.1993
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Launched new training program to boost employee skills and staff retention rate.
- Boosted sales and customer loyalty through incentive programs.
- Implemented service improvements to enhance sales cycle.
Education
Bachelor of Laws -
Mindanao State University
Marawi City, Lanao Del Sur, Philippines 04.2001 -
Skills
Organizational Development
undefinedTimeline
Business Unit Manager/General Manager
Pasajero Motor Sales Corporation/Genesis Motors Corporation
01.2018 - 12.2023
Sales Manager
Myvan Properties & Development Corporation
01.2012 - 12.2017
General Manager
Three Way International, Inc.
06.2006 - 07.2011
Vice-President for Sales & Marketing
Philippine Spring Water Resources, Inc. (Nature Spring)
03.2004 - 10.2005
Shipping & Logistics Manager
Delicate Fine Holdings, Inc.
08.2002 - 02.2004
Bachelor of Laws -
Mindanao State University
04.2001 -
Shipping Manager/Presidential Liaison Manager
Norkis Distributors, Inc.
04.2001 - 05.2002
Area Sales Manager
Norkis Distributors, Inc.
01.1998 - 12.2000
Branch Manager
Electro Group, Inc./Waters Philippines, Inc.
09.1994 - 11.1997
Branch Manager
Concords Marketing, Inc.
05.1990 - 03.1993
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