John Serif Curtvicson Opiniano
Valenzuela, Metro Manila
Summary
Experienced with enhancing customer satisfaction through effective service strategies. Utilizes strong communication and conflict resolution skills to address and resolve issues promptly. Track record of working collaboratively with diverse teams to ensure seamless customer experience.
Overview
8
8
years of professional experience
Work History
Affiliate Marketer
Matteo
12.2020 - Current
- Built strong relationships with industry influencers through networking and collaboration, leading to mutually beneficial partnerships.
- Conducted thorough market research to identify new niches and potential affiliates for business expansion.
- Managed various affiliate programs efficiently, ensuring timely payments and accurate tracking of sales data.
- Provided exceptional customer service to drive satisfaction.
Service Ambassador
LBP Service
08.2018 - 04.2019
- Provided exceptional service for improved guest experiences and increased repeat business.
- Utilized knowledge of product offerings and promotions to recommend appropriate solutions based on customer requirements.
- Coordinated closely with other departments to address any gaps in the overall service experience effectively.
- Handled customer complaints with professionalism, working towards satisfactory resolutions while maintaining the company''s reputation.
OJT (F&B Waiter /Housekeeping Attendant)
Bayview Park Hotel Manila
09.2017 - 12.2017
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Bachelor of Science - Marine Engineering (Undergraduate)
Mariners Polytechnic Colleges Foundation
Naga, Province Of Camarines Sur, PhilippinesBachelor of Science - Computer Engineering (Undergraduate)
University of Nueva Caceres
Naga, Province Of Camarines Sur, PhilippinesNo Degree - Food & Beverage
St. Peter Velle Technical Training Center Inc.
Valenzuela, Metro Manila, Philippines06-2017
Skills
- Strong work ethic
- Patience and composure
- Exceptional communication
- Familiar with a variety of computer applications
Career Objectives
I am looking for a suitable job, new experience and opportunity where I could practice my knowledge and develop my personality while utilizing my skills.
Personal Information
Sex : M
Height : 5'9
Age : 28
Birth Date : October 31, 1996
Civil Status : Single
Citizenship : Filipino
Religion : Roman Catholic
Timeline
Affiliate Marketer
Matteo
12.2020 - Current
Service Ambassador
LBP Service
08.2018 - 04.2019
OJT (F&B Waiter /Housekeeping Attendant)
Bayview Park Hotel Manila
09.2017 - 12.2017
Bachelor of Science - Marine Engineering (Undergraduate)
Mariners Polytechnic Colleges Foundation
Bachelor of Science - Computer Engineering (Undergraduate)
University of Nueva Caceres
No Degree - Food & Beverage
St. Peter Velle Technical Training Center Inc.
Similar Profiles
Remington TurvilleRemington Turville
Lead Hostess at MatteoLead Hostess at Matteo
Matteo MedoroMatteo Medoro
Social Media Influencer at Matteo MedoroSocial Media Influencer at Matteo Medoro
Jeffrey LehmanJeffrey Lehman
National Sales Manager at Matteo LightingNational Sales Manager at Matteo Lighting
Rizza RabanalRizza Rabanal
Technical Support Representative at AloricaTechnical Support Representative at Alorica
Agatha Hyacinth HonoratoAgatha Hyacinth Honorato
OPERATIONS SUPPORT BET at WANFANG TECHNOLOGY INC.OPERATIONS SUPPORT BET at WANFANG TECHNOLOGY INC.