Experienced IT Support Specialist with 8 years of expertise in troubleshooting hardware, software, and network issues. Skilled in providing technical support, managing IT infrastructure, and ensuring seamless system operations. Proficient in Windows, macOS, Linux, Active Directory, Microsoft 365, and help desk support tools. Strong problem-solving abilities, excellent customer service skills, and a proactive approach to IT solutions. Committed to optimizing IT efficiency and enhancing user experience in fast-paced environments.
Hardware and software troubleshooting