Joy Salvidar Penaflorida
Pasig, Metro Manila
Summary
Dynamic sales leader with proven success, leveraging data-driven strategies to enhance forecasting accuracy and exceed sales targets. Skilled in team motivation and coaching, I drive performance improvements through effective communication and targeted training. Recognized for identifying market trends and implementing impactful sales strategies to boost revenue.
Overview
13
13
years of professional experience
Work History
Team Leader, Sales Operations
IGT Solutions
Mandaluyong City, Metro Manila, Philippines
04.2016 - 04.2025
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
- Boosted team performance by implementing efficient sales strategies and techniques.
Sales Agent
Alorica
Makati City, Metro Manila, Philippines
06.2012 - 03.2016
- Assisted call-in customers with technical concerns and inquiries.
- Explained features and advantages of products or services to promote sales.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
Education
Bachelor of Science - Accounting
University of Nueva Caceres
Naga, Province Of Camarines Sur, Philippines06-2002
Skills
- Team motivation
- Sales strategy implementation
- Coaching and mentoring
- Target setting
- Complaint resolution
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
Accomplishments
- Awarded Best Sales Team Leader
- Awarded Best Team in sales for 6 consecutive months - January 2023 - June 2023
Timeline
Team Leader, Sales Operations
IGT Solutions
04.2016 - 04.2025
Sales Agent
Alorica
06.2012 - 03.2016
Bachelor of Science - Accounting
University of Nueva Caceres