JOY MARTHE MAAGHOP
SENIOR SALES CLERK
Cebu City, Province of Cebu
Summary
Dynamic professional with a friendly demeanor and strong customer service skills, honed at Landmark Arabia. Proven track record in achieving sales targets and enhancing team performance through effective collaboration. Proficient in inventory management and adept at resolving customer challenges, ensuring satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
JEEPNEY DISPATCHING
MANGUBAT TRANS
05.2022 - 01.2026
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations, and provided exceptional service.
Sales Associate
Landmark Arabia
05.2010 - 09.2018
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stock Clerk
Vicsal Development
05.2007 - 05.2010
- Checked and pulled defective or expired products from shelves.
- Completed physical inventory counts each month.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
- Supported inventory control initiatives with thorough documentation of received shipments and distributed products.
- Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
- Facilitated smooth communication between stockroom staff and sales associates to ensure seamless operations on the sales floor.
- Maintained effective team member communication.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
No Degree - Automotive Engineering
MCCSAT
Mandaue City, Province Of Cebu, Philippines 05.2001 -
High School Diploma -
SAN REMIGIO SCIENCE HIGH SCHOLL
SAN REMIGIO ,CEBU 05.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Supervision and leadership
Timeline
JEEPNEY DISPATCHING
MANGUBAT TRANS
05.2022 - 01.2026
Sales Associate
Landmark Arabia
05.2010 - 09.2018
Stock Clerk
Vicsal Development
05.2007 - 05.2010
No Degree - Automotive Engineering
MCCSAT
05.2001 -
High School Diploma -
SAN REMIGIO SCIENCE HIGH SCHOLL
05.2001 -