Hi, I’m
Joyleen Olivas
Team leader/ cashier
Tuguegarao City,Cagayan
Summary
Committed and hardworking team leader with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
Option PlusTuguegarao
Team Leader / Cashier
09.2018 - 01.2024
Job overview
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Eastern Leisure Company LimitedSta. Ana Cagayan
Administrative Clerk
02.2016 - 02.2017
Job overview
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Education
Rebecca Elementary SchoolRebecca Gonzaga Cagayan
Cagayan State University Aparri Cagayan
Bachelor Of Science In Information Technology
06.2011 - 04.2015
Saint Anthony AcademyGonzaga Cagayan
Secondary School
Skills
Daily workflow improvement
Timeline
Team Leader / Cashier
Option Plus
09.2018 - 01.2024
Administrative Clerk
Eastern Leisure Company Limited
02.2016 - 02.2017
Cagayan State University
Bachelor Of Science In Information Technology
06.2011 - 04.2015
Rebecca Elementary School
Saint Anthony Academy
Secondary School
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