JOY GRACE BALLADARES

• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Responded to inbound inquiries regarding accounts and payments.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Negotiated payment arrangements with customers to establish timely receipt of payments.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Submitted cash and check deposits and generated cash receipts to record money received.

• Developed training materials for new staff members, easing their transition into Disbursement Officer role while improving overall team efficiency.
• Coordinated with procurement department to ensure proper purchase order matching before releasing payments.
• Assisted in implementation of new finance system modules, leading to enhanced functionality and streamlined disbursement processes.
• Improved accuracy of disbursements by conducting thorough reviews and reconciliations of financial data.
• Negotiated and managed financial contracts with vendors and suppliers.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Operated cash register to record transactions accurately and efficiently.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.

• Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
• Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
• Managed payroll data entry and processing for 30 employees to comply with predetermined company guidelines.