Joyce Nathalyn Tediong
Caloocan
Summary
Detail-oriented professional with 8 years experience in Banking Industry. Experienced with KYC process. Known for keen ability to identify and mitigate potential risks, ensuring compliance with regulatory requirements. Proven ability to conduct thorough investigations and mitigate risks effectively. Effective collaborator, consistently delivering results through teamwork and adaptability. Highly skilled in data analysis, customer due diligence, and maintaining robust documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
KYC Analyst
ING HUBS B.V PHILIPPINE BRANCH
08.2023 - Current
- Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Managed client documentation and performed quality checks
- Supported KYC processes for prospective and existing customers.
- Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
- Coordinated ongoing monitoring efforts for high-risk accounts by tracking changes in customers' profiles and transaction patterns.
- Collaborated with Subject Matter Experts to enhance touch time of end-to-end review process and facilitated training sessions to analysts.
- Complied with internal controls and government regulations.
Branch Operations Assistant
CHINA BANKING CORPORATION
08.2017 - 07.2023
- Prepares and update necessary daily reports to be submitted to concerned units
- Prepares various reconciliation reports daily for branch's transactions and cash monitoring
- In charge of branch's general administrative duties
- Conducted regular audits of teller drawers, vaults, and other financial records for accuracy and consistency.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly
- Responsible for processing of wire transfers and other foreign exchange transactions of the branch
- Monitoring and Reporting of AMLA covered transactions and high-risk clients
- Cross-checking of daily account opening documents.
- Prepares manual entries for branch accounting
Education
Bachelor of Science - Business Administration in Financial Management
FAR EASTERN UNIVERSITY - DILIMAN
Quezon City, Metro Manila05-2017
Skills
- Know your customer
- Anti-money laundering and AML compliance
- Customer and Account identification
- Document review
- Transaction monitoring
- Excel and Microsoft office proficiency
- Information verification
- Oral and written communications
- High risk account reviews
- Teamwork and collaboration
- Customer service and evaluation
- Attention to detail
Certification
Certified Know Your Customer Associate (CKYCA) - ACAMS, 2024. Comprehensive training on KYC principles and compliance standards
Timeline
KYC Analyst
ING HUBS B.V PHILIPPINE BRANCH
08.2023 - Current
Branch Operations Assistant
CHINA BANKING CORPORATION
08.2017 - 07.2023
Bachelor of Science - Business Administration in Financial Management
FAR EASTERN UNIVERSITY - DILIMAN
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