Joyce Geraldine Matira

• Responsible for resolving incident tickets by performing root cause analysis, and developing, testing and deploying fixes to production
• Supported data vault applications that uses Informatica Intelligent Cloud Services (IICS) and Snowflake
• Able to work on QA environment for running Test Cases and Test design implementation
• Analyzing and fixing of Defects
• Code build and deployment
• Able to work on PMO activities and other admin related tasks

Technology: IICS, Snowflake, Jira, -Git-lab, ALM, Service-Now, SMART

• Learned how to navigate Jupyter Notebook and Visual studio code using Python
• Learned the essentials and how to use MS SQL Server Management Studio
• Learned the fundamentals of IICS, Agile and DevOps, Power BI, Cloudera, and Talend

Technology: Python, MS SQL, Cloudera(Hadoop and Kafka), Data Cloud and Data Modelling, IICS Power BI, Talend

• Responded to any emergencies as instructed and with utmost efficiency.
• Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
• Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
• Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.

• Conduct research, design plus development of all manufacturing processes inclusive of production flow, assembly procedures and production equipment
• Provide assistance to improve production procedures, processes and controls
• Perform assignments providing best possible highest level of quality
• Provide replenishment plan for raw materials needed in the production to meet customer requirements and satisfaction
• Analyze production output and transact operation using SAP and ensures that the products meets the compliance to the required standards of the plant

Technology: SAP

• Provided technical assistance to production team when issues arose.
• Evaluated new technologies and equipment upgrades to enhance overall process capabilities, ensuring market competitiveness.
• Coordinated with suppliers to resolve raw material issues affecting production schedules.
• Optimized manufacturing processes by implementing continuous improvement initiatives and lean methodologies.
• Reduced production downtime by conducting thorough root cause analyses and implementing corrective actions.