Joyce Tubadeza
Quezon City, Metro Manila
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Sr.Consultant
My Sanctuary Wellness Center Incorporated
11.2020 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor in Industrial Technology - Culinary Manangement
Abra State Institute of Science And Technology
Bangued, Province Of Abra, Philippines06-2019
Skills
- Teamwork mindset
- Telephone skills
- Data entry
- Scheduling
- Data inputting
- Spreadsheet tracking
- Time management
- Organization skills
Timeline
Sr.Consultant
My Sanctuary Wellness Center Incorporated
11.2020 - Current
Bachelor in Industrial Technology - Culinary Manangement
Abra State Institute of Science And Technology
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