Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Joyce-Ann Manejero

Joyce-Ann Manejero

Customer Service Associate
Taguig City

Summary

Dynamic Retail Sales Associate with proven expertise at Amazon, excelling in customer service and product knowledge. Recognized for enhancing customer satisfaction through effective problem-solving and efficient transaction processing. Committed to teamwork and delivering dependable service, consistently driving sales and fostering customer loyalty in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Amazon
06.2023 - 12.2025
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
  • Maintained organized sales floor by restocking merchandise and arranging displays effectively.
  • Collaborated with team members to meet daily sales goals and improve customer service standards.
  • Handled customer complaints professionally, resolving issues to maintain satisfaction and loyalty.
  • Executed promotional strategies to increase product visibility and drive sales during peak periods.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Greeted customers and provided outstanding customer service.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

Signal Village National High School
Taguig City
04.2015

Skills

Retail sales

Customer service

Customer assistance

Customer engagement

Product knowledge

Money handling

Phone etiquette

Policy adherence

Data entry

Account assistance

Time management

Attention to detail

Cooperative teamwork

Dependable service

Problem-solving

Interests

Music

Drawing/Painting

Baking

Planting

Traveling

Strategic Games

Singing

Timeline

Retail Sales Associate

Amazon
06.2023 - 12.2025

High School Diploma -

Signal Village National High School
Joyce-Ann ManejeroCustomer Service Associate