Joy Quindoyos
Philippine Registered Nurse
Talisay City,CEB
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of post-secondary education
11
11
years of professional experience
Work History
Operations Team Lead
Shearwater Health Advisors, Inc.
Cebu City, Philippines
04.2019 - Current
- Focused on Team management and process expertise functioning as a subject matter expert and coach.
- Communication & Exposure Individual coaching Team communication Client relationship management Daily, weekly, and monthly key metrics discussions.
- People & Business Strategy Daily, weekly, and monthly operations data analytics.
- Assess behavioral patterns to develop strategic plans Trend analysis to identify variables.
- Supervise medical-allied professionals Assign duties and work schedules to employees.
- Assess and plan for current or future needs through data-driven methods.
- Training & Development Coordination and collaboration with training and quality teams to identify skill gaps to develop action plans and preventive measures.
- Cultivated productive and safe atmosphere while supervising team of 17 Nurses working with client environment thru VMWare
Philippine Registered Nurse Associate
Shearwater Health Advisors, Inc.
Cebu City, Philippines
08.2018 - 03.2019
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team-building activities to enhance working relationships.
- Collaborated with onshore counterpartsto achieve collaborative results.
Staff Nurse, Mother-Baby Unit
King Fahad Armed Forces Hospital
Jeddah, Kingdom of Saudi Arabia
03.2015 - 01.2017
- Focused on patient intake, emergency care, triage, and bedside care.
- Responsible for maintaining care standards in the emergency room. Able to assess patients quickly, prioritize, and assist in minor procedures.
- Communicate with doctors and patients to keep everyone updated on test results and treatment recommendations.
- Collaborate with laboratory personnel and report lab findings back to OB doctors.
- Assist in the care of routine OB admission, elective cesarean section admission, routine CTG tracing, assist in emergency bedside deliveries.
- Demonstration of sound decision-making in emergency scenarios based on patient conditions such as vital signs, patient presentation, and assessments.
- Provide RN care for all OB patients, as well as handling of intubations, defibrillations, auto transfusions on as needed basis.
Staff Nurse
Al Mana General Hospital
Al Khobar, Kingdom of Saudi Arabia
09.2011 - 09.2014
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Manage patient check-in process, performance of triage work for doctors, and assisting with initial insurance paperwork.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, assist patient's during labor and safety delivery of newborn.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
- Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake
- Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians
- Promoted patient independence by teaching self-care skills
Registered Nurse-Trainee
Camp LapuLapu Station Hospital
Cebu City, Philippines
01.2009 - 06.2011
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients and families regarding disease processes, interventions and lifestyle changes.
- Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Managed elements of patient care from admission to discharge or transfer to other units.
Volunteer/Reliver Staff Nurse
Cebu Provincial Hospital
Carcar City, Philippines
11.2009 - 01.2011
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
- Maintained clean, neat and operational facilities to serve all program needs
Education
Master of Arts - Major in Maternal And Child Nurse
Cebu Normal University
Cebu City, Cebu 06.2018 - Current
Bachelor of Science - Nursing
Cebu Institute of Technology-University
N. Bacalso Avenue, Cebu City 06.2004 - 04.2008
High School Diploma -
East Visayan Academy
Bulacao, Talisay City, Cebu 06.2000 - 04.2004
Skills
Healthcare provision - Registered Nurse
Healthcare analytics
Critical thinking
Excellent oral and written communication
Overseeing day-to-day operations
Proficient MS Office skills
Customer Relations
Self-motivated professional
Computer skills
Flexible & Adaptable
Good listening skills
First Aid/CPR
Timeline
Operations Team Lead
Shearwater Health Advisors, Inc.
04.2019 - Current
Philippine Registered Nurse Associate
Shearwater Health Advisors, Inc.
08.2018 - 03.2019
Master of Arts - Major in Maternal And Child Nurse
Cebu Normal University
06.2018 - Current
Staff Nurse, Mother-Baby Unit
King Fahad Armed Forces Hospital
03.2015 - 01.2017
Staff Nurse
Al Mana General Hospital
09.2011 - 09.2014
Volunteer/Reliver Staff Nurse
Cebu Provincial Hospital
11.2009 - 01.2011
Registered Nurse-Trainee
Camp LapuLapu Station Hospital
01.2009 - 06.2011
Bachelor of Science - Nursing
Cebu Institute of Technology-University
06.2004 - 04.2008
High School Diploma -
East Visayan Academy
06.2000 - 04.2004