Summary
Overview
Work History
Education
Skills
RIDES DRIVING/BASEBALL/
Timeline
Generic
JOY DEINLA

JOY DEINLA

Guiguinto, Province of Bulacan

Summary

Dynamic Loan Associate with proven expertise in credit analysis and portfolio management at Bpi Direct Banko. Successfully enhanced loan outcomes through process improvements and client advisement, resulting in increased approvals. Strong relationship-building skills fostered trust with clients and stakeholders, driving organizational success in a competitive banking environment.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Results-driven field professional with strong background in implementing field operations and ensuring compliance with protocols. Adept at team collaboration, problem-solving, and adapting to evolving project needs. Skilled in data collection, reporting, and stakeholder communication. Known for reliability, flexibility, and consistently meeting objectives in dynamic environments.

Experienced with field operations, demonstrating proficiency in managing on-site logistics and coordination. Utilizes effective communication and problem-solving skills to ensure project success. Track record of fostering teamwork and maintaining operational efficiency in dynamic environments.

Professional with high standards and results-driven mindset seeking Management Officer role. Brings experience in strategic planning, resource allocation, and process optimization. Strong focus on team collaboration and achieving goals, ensuring adaptability to changing requirements. Known for analytical thinking, problem-solving, and effective communication skills.

Experienced with strategic planning, resource allocation, and team leadership. Utilizes effective communication and organizational skills to drive project success and operational efficiency. Track record of streamlining processes and fostering collaborative environments for achieving business objectives.

Diligent Company Guard with solid background in maintaining safety and security. Proven ability to manage access control and conduct regular patrols to ensure safe environment. Demonstrated effective communication and keen observational skills.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.


Overview

2026
2026
years of professional experience

Work History

Loan Associate

Bpi Direct Banko A Subsidiary of Bpi
02.2021 - 04.2025
  • Participated in cross-functional teams for process improvement initiatives that lead to increased productivity and better loan outcomes.
  • Managed a diverse portfolio of loans spanning multiple industries, demonstrating adaptability and expertise across sectors
  • Assisted loan officers in managing their portfolios, resulting in higher loan approvals and client retention rates.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Advised clients on mortgage, education and personal loans.

Field Officer

Home Credit Philippines
08.2020 - 01.2021
  • Improved field operations efficiency by implementing innovative data collection and reporting techniques.
  • Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
  • field collection for the customer unpaid balance

Customer Management Officer

Fundline Finance
08.2018 - 07.2020
  • Initiated process improvements that enhanced overall organizational effectiveness and streamlined workflows.
  • Conducted thorough market research to identify new business opportunities, leading to successful expansion into new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Managed budgets effectively, allocating resources wisely to support business objectives and maintain fiscal responsibility.

COMPANY GUARD

Heat Motors Corp
03.2016 - 07.2018
  • Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
  • Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Security Officer

Rog Security Agency
01.2012 - 02.2016
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Security Guard

Fast Tech Security Agency
04.2009 - 12.2011
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Led security briefings for new employees, ensuring high level of preparedness across team.

Security Guard

Trident Security Agency
2008 - 03.2009
  • Checked and verified photo identification prior to granting facility access.
  • Enhanced security perimeter integrity by conducting regular patrols of property.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Education

Bachelor of Arts - N/A

LICEO DE SAN JACINTO FOUNDITION
SAN JACINTO MASBATE
04-2007

High School Diploma -

SAN JACINTO NATIONAL HIGH SCHOOL
SAN JACINTO MASBATE
04-2002

No Degree -

LEONARDO BARRUN ELEMENTARY SCHOOL
SAN JACINTO MASBATE
04-1998

Skills

  • Documentation review
  • Credit analysis
  • Loan origination
  • Portfolio management
  • Banking experience

RIDES DRIVING/BASEBALL/

RIDE ANY WHERE IN THE PHILIPPINES FOR THE RELAXATION

BASEBALL IS FOR THE GOOD HEALTH AND SPORTSMAN

Timeline

Loan Associate

Bpi Direct Banko A Subsidiary of Bpi
02.2021 - 04.2025

Field Officer

Home Credit Philippines
08.2020 - 01.2021

Customer Management Officer

Fundline Finance
08.2018 - 07.2020

COMPANY GUARD

Heat Motors Corp
03.2016 - 07.2018

Security Officer

Rog Security Agency
01.2012 - 02.2016

Security Guard

Fast Tech Security Agency
04.2009 - 12.2011

Security Guard

Trident Security Agency
2008 - 03.2009

Bachelor of Arts - N/A

LICEO DE SAN JACINTO FOUNDITION

High School Diploma -

SAN JACINTO NATIONAL HIGH SCHOOL

No Degree -

LEONARDO BARRUN ELEMENTARY SCHOOL
JOY DEINLA