JOWELYN ANNE AMOROSO
Lawyer
Iloilo City
Summary
Team-oriented law practitioner who works to increase understanding and proficiencies in all areas of legal practice. Communicates with empathy and compassion while consistently exhibiting a professional work ethic. Admitted to Philippine Bar on 2023.
Overview
9
9
years of professional experience
34
34
years of post-secondary education
Work History
Freelance Lawyer
Philippine
12.2023 - Current
- Counseled clients on potential outcomes of legal matters.
- Researched, wrote and filed motions, writs and briefs for each case.
- Draft legal contracts, provide legal advice to clients and do legal research for both clients and other lawyers.
- Demonstrated a strong commitment to ethics and professional responsibility throughout all engagements.
Customer Service Representative (Amazon)
CONVERGYS
6 2013 - 6 2015
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Streamlined call center processes for improved efficiency and reduced wait times.
Subject Matter Expert (Amazon)
STARTEK
07.2015 - 07.2016
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Presented findings at conferences and workshops, showcasing expertise and building credibility within the industry.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
Education
Bachelor of Science - Criminology
UNIVERSITY OF ILOILO
Iloilo City, Province Of Iloilo, Philippines 04.2001 - 04.2013
J.D. - Laws
UNIVERSITY OF SAN AGUSTIN
Iloilo City, Province Of Iloilo, Philippines 04.2001 - 04.2023
Skills
LEGAL RESEARCHundefined
Personal Information
- Date of Birth: 07/20/90
- Marital Status: Single
Timeline
Freelance Lawyer
Philippine
12.2023 - Current
Subject Matter Expert (Amazon)
STARTEK
07.2015 - 07.2016
Bachelor of Science - Criminology
UNIVERSITY OF ILOILO
04.2001 - 04.2013
J.D. - Laws
UNIVERSITY OF SAN AGUSTIN
04.2001 - 04.2023
Customer Service Representative (Amazon)
CONVERGYS
6 2013 - 6 2015
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