JOVY JANE VILLANUEVA

Lifelink, Inc

01.2011 - 03.2025

Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
Discussed sales strategies and promotional plans with VP of Sales on regular basis.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
Expanded product offerings based on customer feedback, contributing to increased demand from existing clientele.
Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
Collaborated with marketing department in creating targeted campaigns that generated quality leads for the sales team.
Drove sales growth through thorough market analysis, identifying emerging trends, competitor activities, and potential untapped markets.
Mentored junior team members, sharing industry knowledge, best practices, and proven techniques for successful selling.
Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Summary