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Associate Principal Engineer

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Dynamic customer service professional with a proven track record at Concentrix, excelling in customer service management and support. Recognized for enhancing client satisfaction through effective communication and problem resolution. Skilled in utilizing customer feedback to drive improvements, while consistently achieving high service ratings and fostering lasting relationships.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.

Detail-oriented Data Entry Professional with over 10 years of experience in entering, verifying, and maintaining accurate digital records. Recognized for consistently meeting productivity and accuracy standards in remote environments, demonstrating a strong commitment to excellence. Proficient in Excel, Word, CRM systems, and various cloud-based platforms, offering a comprehensive skill set to enhance operational efficiency. Bilingual in English and Spanish, enabling effective communication and collaboration in diverse settings.

Results-driven customer service representative with expertise in problem resolution and active listening. Proven ability to enhance customer satisfaction and loyalty in high-volume call environments.

Banking and financial services professional with over six years of experience supporting account holders, resolving complex financial issues, and leading fraud prevention operations within regulated environments. Demonstrated ability to analyze financial transactions, mitigate risk, ensure policy compliance, and maintain customer trust while consistently exceeding customer satisfaction benchmarks. Proven leader with experience training teams, partnering with senior leadership, and supporting enterprise-level financial operations.

Proactive and decisive person with strong organisational mindset and resourceful nature. Supervises and adjusts machinery to minimise downtime and troubleshoot problems. Uses correct methods to meet quality standards and production deadlines.

Hard-working and dedicated professional, with a strong background in customer service and technical support. I am known for my exceptional problem-solving abilities and effective communication, as well as my adaptability in various situations, depending on business needs and the requirements to attain customer satisfaction.

Talented Quality Health Safety Environment Professional with adaptable skills in reliability and maintainability planning. Supports design and development lifecycles to achieve project objectives. Delivers complex technical updates to non-technical audiences using exceptional written and verbal communication skills. Experienced in project management and delivery within agreed cost, quality and time constraints. Creative and solution-focused for responsive, adaptive support across changing priorities.
Self-motivated student with exceptional technical understanding seeks Safety Management role.
Mitigates risk successfully using varied techniques, including FMECA, Functional Hazard Assessment and Quantitative Risk Assessment. Collaborates and communicates well to build productive working relationships and achieve operational targets.

Reliable, enthusiastic and offers strong communication and problem-solving skills. Knowledgeable about customer relations, conflict resolution, and teamwork. Ready to use and develop skills in customer interaction, active listening, and adaptability.

 Dynamic and reliable professional with extensive experience in customer service and team management at Walmart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in proper food handling and safety compliance, consistently maintaining high standards of cleanliness and organization. Committed to delivering exceptional service and fostering positive relationships. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. 

 Knowledgeable and dedicated customer service professional with extensive experience in varied industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

Jovit Diabordo

Summary

Overview

Work History

Fraud Specialist (Financial Account)

Merchant Support Advisor

Appointment Scheduling Associate

Technical Support Agent

Education

Bachelor of Science - Information Technology

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Language

References

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Fraud Specialist (Financial Account)

Merchant Support Advisor

Appointment Scheduling Associate

Technical Support Agent

Bachelor of Science - Information Technology

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