Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
ASSISTANT MANAGER
Carelon Global Solutions (Philippines)
Taguig
02.2022 - 05.2024
Conduct routine to complex Team Quality Audits, Team Performance, and Metrix and Generate reports. Generates monthly reports, Supports clients with issues identified, and develops reports to assist management. Identifies, documents, and reports any transaction error or communication issues promptly to ensure prompt resolution. People Managemen. and Conduct Couching and Feedback
TEAM LEADER
Your Virtual World - IT Services | 2F WANJ Bldg., Bgy. San Jose, Dasmarinas, Cavite 4114
Dasmarinas
05.2020 - 01.2022
Supports client with issues identified and develops reports to assist management.
Identifies, document, and reports any transaction error or communication issues in a timely manner to ensure prompt resolution.
People Management
Conduct Couching and Feedback
SALES DEMO - Jag Apparel
SM - Bacoor | FIL-PACIFIC APPAREL CORPORATION, Km 21 W Service Rd, Muntinlupa, Metro Manila
Muntinlupa
03.2018 - 07.2018
Education
Bachelor of Science In Information Technology - undefined
Cavite State University - Imus Campus
3 2023
Dasmarinas East Integrated High School
San Simon, Dasmarinas Cavite
Skills
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction
Languages
English
Upper intermediate (B2)
Timeline
ASSISTANT MANAGER
Carelon Global Solutions (Philippines)
02.2022 - 05.2024
TEAM LEADER
Your Virtual World - IT Services | 2F WANJ Bldg., Bgy. San Jose, Dasmarinas, Cavite 4114
05.2020 - 01.2022
SALES DEMO - Jag Apparel
SM - Bacoor | FIL-PACIFIC APPAREL CORPORATION, Km 21 W Service Rd, Muntinlupa, Metro Manila
03.2018 - 07.2018
Bachelor of Science In Information Technology - undefined
Cavite State University - Imus Campus
Dasmarinas East Integrated High School
Similar Profiles
Victoria Cecile AndersonVictoria Cecile Anderson
Customer Care Representative at Carelon Global Solutions Philippines Inc.Customer Care Representative at Carelon Global Solutions Philippines Inc.
Customer Care Representative II (Healthcare Account) at Carelon Global Solutions Philippines (Legato)Customer Care Representative II (Healthcare Account) at Carelon Global Solutions Philippines (Legato)