Joven Regidor
Sales Admin
Cebu City,Cebu
Overview
11
11
years of professional experience
Work History
Sales Administrative Assistant
IceAngel Health And Beauty Products Trading
07.2019 - Current
- Collected and maintained file of receipts to coordinate expense report submission
- Created and maintained reports, documents, and presentations to assist with administrative support
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting
- Cross-trained to support other teams to meet operational needs and team deadlines
Sales Support Specialist
Flexi Finance Asia Inc./ Vettore Enterprise's
06.2018 - 06.2019
- Prepared and presented sales reports and customer profiles to upper management
- Received and organized vendors samples for use by sales team
- Assisted customers with sales needs such as inventory and shipping questions
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues
- Coordinated responses and resources to handle special client requests
Cashier / Service Crew /Crew Trainer
Mang Inasal Ozamis
10.2016 - 12.2017
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Helped customers complete purchases, locate items, and join reward programs
- Addressed customer needs and made product recommendations to increase sales
Customer Service Cashier
Rustans Supercenter Inc.
11.2014 - 12.2015
- Resolved customer complaints and maintained clean and tidy checkout area
- Answered product questions using knowledge of sales and store promotions
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
- Maintained customer satisfaction with quick and professional handling of product returns
- Utilized POS system to handle customer cash and credit card transactions
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Counted money in drawers at beginning and end of each shift
- Maintained awareness of surroundings and secured cash to minimize loss potential
- Redeemed coupons to discount purchases
- Referred to price sheets and special sale bulletins to enter price changes
- Developed and managed relationships with customers to increase customer loyalty
Cashier Team Lead
Vicsal Development Corp.
01.2014 - 07.2014
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Assisted customers by answering questions and fulfilling requests
- Monitored areas for security issues and safety hazards
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
Cashier
Vicsal Development Corp.
12.2012 - 11.2013
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs
- Greeted customers entering store and responded promptly to customer needs
- Worked closely with shift manager to solve problems and handle customer concerns
- Answered questions about store policies and addressed customer concerns
- Welcomed customers and helped determine their needs
Education
Associate of Science - N/A
Wistern Mindanao State University- ESU
Aurora Zamboanga Del Sur 04.2001 -
Skills
Inventory Coordination
Invoice Processing
Inventory Management
Customer Service
Multitasking and Time Management
Timeline
Sales Administrative Assistant
IceAngel Health And Beauty Products Trading
07.2019 - Current
Sales Support Specialist
Flexi Finance Asia Inc./ Vettore Enterprise's
06.2018 - 06.2019
Cashier / Service Crew /Crew Trainer
Mang Inasal Ozamis
10.2016 - 12.2017
Customer Service Cashier
Rustans Supercenter Inc.
11.2014 - 12.2015
Cashier Team Lead
Vicsal Development Corp.
01.2014 - 07.2014
Cashier
Vicsal Development Corp.
12.2012 - 11.2013
Associate of Science - N/A
Wistern Mindanao State University- ESU
04.2001 -