Summary
Overview
Work History
Skills
Timeline
Generic

Jovelyn Calabon

Bk 1. Lot 49 Vanessa Homes Village PERSONAL INFORMATION: Brgy, San Isidro Cabuyao Laguna,Laguna

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at SYX Merchandise. Skilled in problem-solving and exceptional customer service, adept at multitasking and maintaining strong client relationships. Demonstrates expertise in money handling and verbal communication, significantly contributing to team success and operational efficiency.

Overview

11
11
years of professional experience

Work History

Sales Associate

Galilie Shopping Center
05.2023 - 05.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Pharmacy Assistant

Antique Medical Center
02.2013 - 05.2014
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.

Sales Representative

Jessie Glass & Hardware Supply
06.2017 - 09.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Associate

SYX Merchandise
08.2019 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Exceptional customer service
  • Money Handling
  • Verbal/written communication
  • Cash Register Operation
  • Merchandising knowledge
  • Payment Processing

Timeline

Sales Associate

Galilie Shopping Center
05.2023 - 05.2024

Sales Associate

SYX Merchandise
08.2019 - 10.2022

Sales Representative

Jessie Glass & Hardware Supply
06.2017 - 09.2019

Pharmacy Assistant

Antique Medical Center
02.2013 - 05.2014

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Jovelyn Calabon