Summary
Overview
Work History
Education
Skills
Certification
Timeline
JOVELYN APIAG
Generic
JOVELYN BAÑARES APIAG

JOVELYN BAÑARES APIAG

Olongapo City

Summary

To secure an entry-level role in IT industry leveraging strong analytical and communication skills, eager to contribute to company’s growth and learn from experienced professionals. I am seeking for a company where my experience cannot only improve the status of the company but also automate the working process to the best possible one.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retail Sales Manager

PCWORX IT SOLUTIONS
10.2022 - 09.2025
  • Managing a sales team, building client relationships, preparing technical presentations and proposals
  • Provide deep technical knowledge to the sales team and client
  • Collaborate closely with engineering and product development teams to align solutions with product capabilities
  • Analyze sales data and report on performance, forecasts, and market insights to management.
  • Engage with clients to understand their specific technical requirements and challenges

Sales Back Office Assistant

PCWORX IT SOLUTIONS
10.2019 - 10.2022
  • Computer literate –Microsoft Office 365 suite, Email, Viber, Teams).
  • Managing tasks like scheduling and data entry.
  • Order processing, customer record management, coordination and documentation.
  • Proficiency with software like ERP systems and Microsoft Office to ensure accuracy and productivity.
  • Provides essential organizational.
  • Correspondence, data entry, and maintaining records to ensure the efficient operation of an office
  • Organized and detail oriented
  • Clerical support

Accounting Officer

BUCHAN GLOBAL SERVICES CO.
01.2018 - 01.2019
  • Collect cash, checks, and credit card payments.
  • Monitoring accounting report with credit terms.
  • Monitoring account receivable using ERP System.
  • Encode and record daily sales into Excel file.
  • Checking and monitoring.

Quality Assurance

KORYO SUBIC INC.
01.2017 - 01.2018
  • Inspecting good and non-good product before the delivery to client, make sure the product has no damage.


Technical Customer Service

STAFFIFY BPO & DIGITAL AGENCY
01.2016 - 01.2017
  • Receiving incoming calls and emails to answer inquiries, handle client complaints, solve the problem and provide information or assistance to customers, offer basic tech support.


Education

Bachelor of Science - Computer Science

Gordon College
Olongapo City, Province Of Zambales, Philippines
05-2017

Associate of Science - Computer Technology

Gordon College
Olongapo City, Province Of Zambales, Philippines
03-2016

Secondary -

Gordon Height's National High School
Olongapo City, Province Of Zambales, Philippines
01-2013

Primary -

Gordon Height's I Elementary School
Olongapo City, Province Of Zambales, Philippines
01-2009

Skills

  • OPERATING SYSTEMS: MS Windows (XP, 2010, 2011, Troubleshooting & others)
  • APPLICATIONS: MS Office (Excel, Word, PowerPoint, Access, Publisher, Outlook, Skype, Viber)
  • WEB APPLICATIONS: (Java, Adobe Photoshop, HTML & others)
  • Problem Solving
  • Customer Service Support
  • Project Planning
  • Design, Install and Building Hardware
  • Database Management
  • Data Analysis
  • Time Management
  • Technical Proficiency and Communication Skills

Certification

-AVIE TRAINING AND CONSULTANCY SERVICES - 2019

-SUCCESS AND CONFIDENCE BIULDING - SPEECH AND ORAL DEVELOPMENT - 2024

-ACCOUNT MANAGEMENT AND NEGOTIATION - 2025

Timeline

Retail Sales Manager

PCWORX IT SOLUTIONS
10.2022 - 09.2025

Sales Back Office Assistant

PCWORX IT SOLUTIONS
10.2019 - 10.2022

Accounting Officer

BUCHAN GLOBAL SERVICES CO.
01.2018 - 01.2019

Quality Assurance

KORYO SUBIC INC.
01.2017 - 01.2018

Technical Customer Service

STAFFIFY BPO & DIGITAL AGENCY
01.2016 - 01.2017

Bachelor of Science - Computer Science

Gordon College

Associate of Science - Computer Technology

Gordon College

Secondary -

Gordon Height's National High School

Primary -

Gordon Height's I Elementary School

JOVELYN APIAG

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

JOVELYN BAÑARES APIAG