JOVELYN BAÑARES APIAG
Olongapo City
Summary
To secure an entry-level role in IT industry leveraging strong analytical and communication skills, eager to contribute to company’s growth and learn from experienced professionals. I am seeking for a company where my experience cannot only improve the status of the company but also automate the working process to the best possible one.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
PCWORX IT SOLUTIONS
10.2022 - 09.2025
- Managing a sales team, building client relationships, preparing technical presentations and proposals
- Provide deep technical knowledge to the sales team and client
- Collaborate closely with engineering and product development teams to align solutions with product capabilities
- Analyze sales data and report on performance, forecasts, and market insights to management.
- Engage with clients to understand their specific technical requirements and challenges
Sales Back Office Assistant
PCWORX IT SOLUTIONS
10.2019 - 10.2022
- Computer literate –Microsoft Office 365 suite, Email, Viber, Teams).
- Managing tasks like scheduling and data entry.
- Order processing, customer record management, coordination and documentation.
- Proficiency with software like ERP systems and Microsoft Office to ensure accuracy and productivity.
- Provides essential organizational.
- Correspondence, data entry, and maintaining records to ensure the efficient operation of an office
- Organized and detail oriented
- Clerical support
Accounting Officer
BUCHAN GLOBAL SERVICES CO.
01.2018 - 01.2019
- Collect cash, checks, and credit card payments.
- Monitoring accounting report with credit terms.
- Monitoring account receivable using ERP System.
- Encode and record daily sales into Excel file.
- Checking and monitoring.
Quality Assurance
KORYO SUBIC INC.
01.2017 - 01.2018
- Inspecting good and non-good product before the delivery to client, make sure the product has no damage.
Technical Customer Service
STAFFIFY BPO & DIGITAL AGENCY
01.2016 - 01.2017
- Receiving incoming calls and emails to answer inquiries, handle client complaints, solve the problem and provide information or assistance to customers, offer basic tech support.
Education
Bachelor of Science - Computer Science
Gordon College
Olongapo City, Province Of Zambales, Philippines05-2017
Associate of Science - Computer Technology
Gordon College
Olongapo City, Province Of Zambales, Philippines03-2016
Secondary -
Gordon Height's National High School
Olongapo City, Province Of Zambales, Philippines01-2013
Primary -
Gordon Height's I Elementary School
Olongapo City, Province Of Zambales, Philippines01-2009
Skills
- OPERATING SYSTEMS: MS Windows (XP, 2010, 2011, Troubleshooting & others)
- APPLICATIONS: MS Office (Excel, Word, PowerPoint, Access, Publisher, Outlook, Skype, Viber)
- WEB APPLICATIONS: (Java, Adobe Photoshop, HTML & others)
- Problem Solving
- Customer Service Support
- Project Planning
- Design, Install and Building Hardware
- Database Management
- Data Analysis
- Time Management
- Technical Proficiency and Communication Skills
Certification
-AVIE TRAINING AND CONSULTANCY SERVICES - 2019
-SUCCESS AND CONFIDENCE BIULDING - SPEECH AND ORAL DEVELOPMENT - 2024
-ACCOUNT MANAGEMENT AND NEGOTIATION - 2025
Timeline
Retail Sales Manager
PCWORX IT SOLUTIONS
10.2022 - 09.2025
Sales Back Office Assistant
PCWORX IT SOLUTIONS
10.2019 - 10.2022
Accounting Officer
BUCHAN GLOBAL SERVICES CO.
01.2018 - 01.2019
Quality Assurance
KORYO SUBIC INC.
01.2017 - 01.2018
Technical Customer Service
STAFFIFY BPO & DIGITAL AGENCY
01.2016 - 01.2017
Bachelor of Science - Computer Science
Gordon College
Associate of Science - Computer Technology
Gordon College
Secondary -
Gordon Height's National High School
Primary -
Gordon Height's I Elementary School
JOVELYN APIAG
I hereby certify that the above information are true and correct to the best of my knowledge and belief.