Jovelita Malubag
Malvar, Batangas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a motivated service worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. I am also a customer oriented recognized for delivering high-quality service to promote restaurant and hotel cultures, values and mission.Consistently receives excellent feedback and praise from customers.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Housekeeping Room Attendant
Mahalta Resorts And Convention Center
Calapan
03.2021 - 08.2022
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Barista
Maria Ana T. Reyes
Malvar Batangas
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Non Degree - Housekeeping NC II And III
Simeon Suan Vocational And Technical College
Pag-asa, Bansud Oriental Mindoro 06.2019 - 10.2019
High School Diploma - General Academic Strand
Doroteo S. Mendoza Sr. Memorial National High School
Pagkakaisa, Naujan Oriental Mindoro 06.2018 - 03.2019
Skills
Food preparation and safety
undefinedCertification
Housekeeping NC 2 Training - June 13, 2019- Sept. 25, 2019
Timeline
Barista
Maria Ana T. Reyes
11.2022 - Current
Housekeeping Room Attendant
Mahalta Resorts And Convention Center
03.2021 - 08.2022
Certified Housekeeping Attendant, Mahalta Resorts and Convention Center- March 22, 2021- August 13, 2022
03-2021
Non Degree - Housekeeping NC II And III
Simeon Suan Vocational And Technical College
06.2019 - 10.2019
Housekeeping NC 2 Training - June 13, 2019- Sept. 25, 2019
06-2019
High School Diploma - General Academic Strand
Doroteo S. Mendoza Sr. Memorial National High School
06.2018 - 03.2019
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