Jovelita Malubag
Malvar, Batangas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a motivated service worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. I am also a customer oriented recognized for delivering high-quality service to promote restaurant and hotel cultures, values and mission.Consistently receives excellent feedback and praise from customers.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Housekeeping Room Attendant
Mahalta Resorts And Convention Center
Calapan
03.2021 - 08.2022
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Barista
Maria Ana T. Reyes
Malvar Batangas
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Non Degree - Housekeeping NC II And III
Simeon Suan Vocational And Technical College
Pag-asa, Bansud Oriental Mindoro 06.2019 - 10.2019
High School Diploma - General Academic Strand
Doroteo S. Mendoza Sr. Memorial National High School
Pagkakaisa, Naujan Oriental Mindoro 06.2018 - 03.2019
Skills
Food preparation and safety
Beverage preparation
Foam art
Coffee machinery
Ordering procedures
Smoothie making
Employee training
Adaptive and creative
Hospitality service expertise
Friendly and outgoing
Table setting knowledge
Performance improvement
Cash Handling
Food running
Dusting furniture
Ordering cleaning supplies
Vacuuming and sweeping
Window cleaning
Folding clean laundry
Cleaning bathrooms
Hazardous chemical training
Mopping and sweeping
Cleaning techniques
Quality control guidelines
Problem-Solving
Sorting and washing laundry
Certification
Housekeeping NC 2 Training - June 13, 2019- Sept. 25, 2019
Timeline
Barista
Maria Ana T. Reyes
11.2022 - Current
Housekeeping Room Attendant
Mahalta Resorts And Convention Center
03.2021 - 08.2022
Certified Housekeeping Attendant, Mahalta Resorts and Convention Center- March 22, 2021- August 13, 2022
03-2021
Non Degree - Housekeeping NC II And III
Simeon Suan Vocational And Technical College
06.2019 - 10.2019
Housekeeping NC 2 Training - June 13, 2019- Sept. 25, 2019
06-2019
High School Diploma - General Academic Strand
Doroteo S. Mendoza Sr. Memorial National High School
06.2018 - 03.2019