Josier-Jan Velasco
Pasig, Metro Manila,00
Summary
Productive business analyst with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
8
8
years of professional experience
Work History
Business Analyst
Ubiquity Global Services, Inc.
02.2023 - Current
- Cooperated with project partners to develop system analysis and new system design based on client specifications.
- Liaised between operational and engineering teams to coordinate successful business improvement projects.
- Translated business requirements into high-level conceptual design to meet programme performance, usability and scalability criteria.
- Collaborated with business and IT groups to establish short-term and long-term goals.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Business Analyst
Collabera Technologies Private Limited
10.2022 - 11.2022
- In charge with resolving payment system issues.
- Tasked to handle Cebu Pacific's system error on payments or refunds.
- Communicating directly with Cebu Pacific's payment processor partners such as 2C2P, CellPoint Digital, First Data, and Maya in order to resolve concerns.
- Monitoring tickets filed through JIRA
Business Analyst
Cargo Padala Express Forwarding Services Corp.
08.2021 - 10.2022
- Collaborating with Technical Team to improve existing business usual processes on profit development such as redesigning company's mobile application UI and system process
- Completed system and business process for company's additional profit-generating project called 'Blue Panther', an on-demand delivery service offered to potential customers
- Engage in developing company's integrated system to be used by all divisions and departments to sustain all software modules in one functional system
- Worked with subject matter experts and managers to design and create roadmaps for given projects Performing system simulation and UAT with Developers and SMEs.
- Created and accomplished QA testing and Test Cases from system being developed.
- Accomplished system processes for HRIMS, Ticketing System, CRM, CaPEx Mobile Application and Blue Panther (projects assigned)
External Accountant
Polaris Digital Platform Ent. Corp.
07.2020 - 05.2021
- Handling accounts receivables and accounts payables (Logistics and Partner Merchants)
- Monitoring Sales Reports, Sales Trend and Sales Analysis tracking income and expenses for every transactions made.
- Processing of collections and payouts to business partner merchants and logistics companies.
- In-charge with communicating with different payment gateway partners such as GCash, Paymongo, Paymaya, Dragonpay, etc.
Insurance Sales Administrator
Toyota Silang, Cavite, Inc.
06.2018 - 07.2020
- Telemarketing prospects for possible insurance renewal sales (automotive, non-life insurance).
- Hit monthly target quota set by Toyota Motor Philippines for insurance renewal and new business.
- Monitoring accounts receivable and accounts payable.
- Auditing and reconciling Statement of Accounts of 5 insurance partner companies.
- Mancom / Execom representative.
- Producing weekly, monthly, quarterly and yearly reports to stakeholder.
Insurance Admin Accountant
Toyota Makati, Inc.
12.2015 - 03.2018
- Posting journal entries to ERA and SAP.
- Auditing and reconciling statement of accounts of 6 insurance partner companies.
- Processing of vouchers and posting in General Ledgers Monitoring.
- Maintaining reports on Accounts Receivable and Accounts Payable.
- Participated in Kaizen, a small-group activity to be performed by a representative engaging in problem solving and critical thinking for process improvements.
- Other accounting-related tasks.
Education
Bachelor of Science - Business Administration And Management
Lyceum of The Philippines University-Cavite Campus
General Trias, Province Of Cavite, Philippines10.2015
Skills
- Business Process Mapping
- Requirements Gathering
- Business process improvement
- Workflow Analysis
- User Acceptance Testing
- Test case scenarios
- Risk Assessment
- Documentation
- Process Development
- Problem-Solving
- Scope and Project Definition
- Agile Methodologies
Timeline
Business Analyst
Ubiquity Global Services, Inc.
02.2023 - Current
Business Analyst
Collabera Technologies Private Limited
10.2022 - 11.2022
Business Analyst
Cargo Padala Express Forwarding Services Corp.
08.2021 - 10.2022
External Accountant
Polaris Digital Platform Ent. Corp.
07.2020 - 05.2021
Insurance Sales Administrator
Toyota Silang, Cavite, Inc.
06.2018 - 07.2020
Insurance Admin Accountant
Toyota Makati, Inc.
12.2015 - 03.2018
Bachelor of Science - Business Administration And Management
Lyceum of The Philippines University-Cavite Campus
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