Josie Mae Bandiola
IT Recruitment Consultant
Quezon City
Summary
Decisive, strategic IT recruiter with more than 7 years of experience targeting top talent. Leverage’s metrics and modern methods to seamlessly fill high-priority positions, improve processes and build a strong employer brand. Excellent analytical and problem-solving skills; able to handle multiple projects while producing high quality work in a fast-paced, deadline-oriented environment. Effective problem solving and customer service experience. Proven communication skills with ability to work effectively with a diverse team.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Service Delivery Specialist
InfoPeople
2 2022 - Current
- Involve in recruiting passive candidates, through phone calls, emails, and general relationship-building
- Conducting interviews and pre-screen candidates
- Setting up interviews / meetings (face-to-face or virtual settings) with Hiring Managers
- Conducting Reference checks which are tailored to client’s job description.
- Maintained updated information on database as set out in minimum standards.
- Managed candidate/client expectations well and maintain candidate/client control throughout recruitment life cycle.
Recruitment Consultant
SYSGEN RPO
12.2019 - 02.2022
- Supported Account Manager on Major Clients to enhance delivery capability and development of client relationships
- Proactive Sourced of appropriate candidates for open roles
- Built outstanding relationships with candidates to assist in referral and networking activities
- Conducted interviews which are specific and targeted to role
- Conducted Reference checks which are tailored to client’s job description
- Maintained updated information on database as set out in minimum standards
- Managed candidate/client expectations well and maintain candidate/client control throughout recruitment life cycle
- Setting up interviews / meetings (face-to-face or virtual settings)
Senior Recruiter
PSG Global Solutions
05.2016 - 11.2019
- Conducted screenings and interviews
- Admin worked (job ads, trackers, hot list, & talent pooling)
- Sourced resumes for qualified candidates through applicant tracking system, job boards (seek & LinkedIn)
- Sets-up interviews between candidates and clients
- Worked together with Japanese consultants and managers.
Recruitment Consultant
Sthree Japan
10.2017 - 01.2019
- Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc
- Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements
- Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.
Recruitment Consultant
Advantage Global Solutions
02.2017 - 09.2017
- Involved in recruiting passive candidates, through phone calls, emails and general relationship-building
- Conducted interviews and pre-screen candidates
- Worked directly with Hiring Managers
- Setting up interviews
- Process on-boarding requirements (background check, onboarding documents, clearances etc.)
Recruitment Consultant
Allegis Group
06.2016 - 01.2017
- Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc
- Admin works and reporting to clients and partner consultants
- Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements and documents these interviews.
Reservation Specialist
Teleperformance Philippines
11.2013 - 04.2016
- Identified and provided right solution for customers
- Thought and acted like customer, by understanding their long-term needs, in order to determine best outcomes for them
- Balanced different viewpoints and customer insight with policies, exercising clear judgement and initiative to reach right customer outcome that is within best interest of Bank
- Proactively worked to avoid issues, confidently making self-initiated contact, anticipating needs, and addressing customer queries and concerns efficiently
- Interacted with customers on their terms in engaging way that demonstrated open-mindedness, by actively listening and being genuinely curious
- Investigated customer queries, concerns, and complaints whilst withholding judgement, using conversation cycle and role modelling mutual respect to create exceptional customer experiences.
Technical Support Representative
Transcom Global
05.2013 - 10.2013
- Provides a full range of customer service for Comcast high speed internet product in a prompt, efficient and professional manner
- Installs software programs and troubleshoots operating systems, software and hardware
- Understands customer needs and recommends appropriate solutions
- Prepares work orders for maintenance requests after determining if field visits are required and ensures appropriate follow-up procedures are met
- Troubleshoots PC/e-mail/modem/home networking problems and escalates advanced troubleshooting problems to technical support group when appropriate.
Education
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY -
BINALBAGAN CATHOLIC COLLEGE
Binalbagan, Negros Occidental 06.2008 - 04.2012
Secondary Education -
PONTEVEDRA NATIONAL HIGHSCHOOL
Pontevedra, Negros Occidental 06.2004 - 04.2008
Skills
Recruitment
Admin
CV Editing
Interviewing
Resume Search
Paper Screen
Applicant Tracking System
Video Editing
Web Design
Graphic Arts
Microsoft Office
Multimedia Arts
Customer Service
Team Collaboration
Time management abilities
Teamwork and Collaboration
Flexible and Adaptable
Recruitment Management
Human Resources Support
Effective Communication
Personal Information
Hobbies: Sports, Travelling, Photography, Multimedia, Foods, Paranormal Enthusiast, Painting, Watching Movies, Reading Books, listening to music, Biking, Beach Bumming, Island Hopping
Timeline
Recruitment Consultant
SYSGEN RPO
12.2019 - 02.2022
Recruitment Consultant
Sthree Japan
10.2017 - 01.2019
Recruitment Consultant
Advantage Global Solutions
02.2017 - 09.2017
Recruitment Consultant
Allegis Group
06.2016 - 01.2017
Senior Recruiter
PSG Global Solutions
05.2016 - 11.2019
Reservation Specialist
Teleperformance Philippines
11.2013 - 04.2016
Technical Support Representative
Transcom Global
05.2013 - 10.2013
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY -
BINALBAGAN CATHOLIC COLLEGE
06.2008 - 04.2012
Secondary Education -
PONTEVEDRA NATIONAL HIGHSCHOOL
06.2004 - 04.2008
Service Delivery Specialist
InfoPeople
2 2022 - Current
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