JOSHUA NICO TAN LLIDO
Cebu City,Philippines
Summary
Detail-oriented Computer Engineering graduate with expertise in network operations, software testing, and e-commerce administration. Specialises in network support, implementation planning, software quality assurance, and database management. Demonstrates strong analytical and problem-solving skills, ensuring service reliability and effective collaboration within technical teams.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Network Operations Engineer
Insystic Corporation
02.2026 - Current
- Assisted in implementing, integrating, and maintaining telecommunications network infrastructure on HUAWEI systems and switches to ensure optimal performance.
- Analysed alarms, logs, and performance metrics to identify root causes and improve network stability.
- Delivered troubleshooting support and resolved incidents during outages and service interruptions to restore service promptly.
- Developed Method of Procedure (MOP) documents for network implementation, migration, and maintenance activities to standardise processes.
Software Tester - OJT
University of San Carlos
01.2025 - 06.2025
- Designed and executed functional and regression test cases.
- Identified, documented, and tracked software defects to improve software quality.
- Executed mobile application testing on iOS and Android platforms to ensure compatibility and optimal performance.
- Collaborated in Agile sprint cycles with developers and QA teams to enhance product delivery.
Virtual Assistant
KPOP SHOP (Shopify)
Dubai(Remote)
03.2023 - 11.2023
- Answered calls and emails efficiently, offering round-the-clock client and customer care.
- Ensured accuracy of inventory and product information to support seamless operations.
- Managed product data entries in the database, maintaining high standards of accuracy.
- Categorised merchandise within Shopify collections to enhance product visibility.
Education
Bachelor of Science - Computer Engineering
Univeristy of San Carlos
Cebu City 2020 - 2025
Secondary Education -
Maria Montissori International School
Cebu City 2015 - 2019
K-12 Education (Senior High) -
University of San Carlos
Cebu City 2019 - 2020
Elementary -
Sci Tech Integrated Academy
Cebu City 2008 - 2015
Skills
- Telecommunications Operations
- Network Operations
- Technical liaison
- Incident coordination
- Root cause analysis
- Troubleshooting
- Software Testing
Certification
CCNA: Introduction to Networks - Cisco Networking Academy
Accomplishments
Robomania Champion - University of San Carlos (March 2023)
Timeline
Network Operations Engineer
Insystic Corporation
02.2026 - Current
Software Tester - OJT
University of San Carlos
01.2025 - 06.2025
Virtual Assistant
KPOP SHOP (Shopify)
03.2023 - 11.2023
Elementary -
Sci Tech Integrated Academy
2008 - 2015
Secondary Education -
Maria Montissori International School
2015 - 2019
K-12 Education (Senior High) -
University of San Carlos
2019 - 2020
Bachelor of Science - Computer Engineering
Univeristy of San Carlos
2020 - 2025